Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Guide customers through products and services while addressing their inquiries with empathy.
- Company: Join a dynamic team focused on exceptional customer experiences.
- Benefits: Enjoy flexible hours, competitive pay, and opportunities for growth.
- Why this job: Make a difference by helping customers and enhancing their experience every day.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Fast-paced environment with chances to develop your career in customer relations.
The predicted salary is between 28800 - 48000 £ per year.
Provide step-by-step guidance to customers on products or services.
Respond to customer inquiries through various communication channels, including in person, phone, email and live chat.
Address customer feedback and concerns with empathy and professionalism.
Handle a high volume of customer contacts while maintaining quality service.
Identify common customer issues and suggest improvements to enhance the customer experience.
Generate, verify, and send accurate invoices to customers, incorporating correct rates, service details, and supporting documentation.
Maintain client billing information, update billing software, manage financial records, and ensure data accuracy.
Event management for internal and external events for both offsite and onsite.
Customer service executive in London employer: SCIENCE OF NUMBERS PTE. LTD.
Contact Detail:
SCIENCE OF NUMBERS PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer service executive in London
✨Tip Number 1
Get to know the company inside out! Research their products, services, and customer service approach. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your communication skills! Whether it’s over the phone or in person, being clear and friendly is key. Try role-playing with a friend to get comfortable handling different customer scenarios.
✨Tip Number 3
Showcase your problem-solving skills! Think of examples from your past experiences where you’ve turned a customer’s frown upside down. This will demonstrate your ability to handle feedback and concerns with empathy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer service executive in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Service Executive role. Highlight your experience in guiding customers and handling inquiries, as this shows us you understand what we're looking for.
Showcase Your Communication Skills: Since you'll be interacting with customers through various channels, it's crucial to demonstrate your communication skills. Use clear and concise language in your application to reflect how you would communicate with our customers.
Emphasise Empathy and Professionalism: In your application, share examples of how you've addressed customer feedback with empathy. We value candidates who can connect with customers on a personal level while maintaining professionalism.
Apply Through Our Website: We encourage you to apply directly through our website. This not only streamlines the process but also ensures that your application reaches us quickly and efficiently!
How to prepare for a job interview at SCIENCE OF NUMBERS PTE. LTD.
✨Know the Products Inside Out
Before your interview, make sure you’re familiar with the products or services the company offers. This will help you provide informed guidance during the interview and show that you’re genuinely interested in the role.
✨Practice Empathy in Your Responses
Since the role involves addressing customer feedback and concerns, practice responding to hypothetical customer scenarios with empathy and professionalism. This will demonstrate your ability to handle real-life situations effectively.
✨Showcase Your Communication Skills
Be prepared to discuss how you’ve successfully communicated with customers in various channels. Whether it’s through phone, email, or live chat, share specific examples that highlight your adaptability and clarity in communication.
✨Highlight Your Organisational Skills
Given the need for managing suppliers and handling invoices, be ready to talk about your organisational skills. Discuss any tools or methods you use to keep track of tasks and ensure accuracy in your work.
