At a Glance
- Tasks: Coordinate customer forecasting and demand planning across multiple regions and oversee promotional campaign readiness.
- Company: Science In Sport Group is a leader in sports nutrition, serving over 320 professional teams worldwide.
- Benefits: Enjoy an on-site gym, product discounts, and a birthday day off as part of your employment.
- Other info: The role is based in Blackburn, Lancashire, with a salary up to £50,000 per annum.
- Why this job: Join a dynamic team driving operational excellence in a fast-paced FMCG environment.
- Qualifications: Strong analytical skills and experience in FMCG and manufacturing environments are essential.
The predicted salary is between 50000 - 50000 £ per year.
Science In Sport Group is a world leader in sports and performance nutrition. We have two highly regarded brands; SiS, which combines world‑class science and innovation to provide optimal performance nutritional solutions for professional athletes, sports and fitness enthusiasts, and the active lifestyle community. This includes over 320 professional teams worldwide across a broad range of sports including Football, Rugby, Cycling, Athletics, Basketball, Netball and Swimming. Brand ambassadors include former track cyclist Sir Chris Hoy and Eilish McColgan, who won gold in the 2022 Commonwealth Games 10,000 metres. PhD Nutrition is a premium, active‑nutrition brand for the active lifestyle community wanting intelligent nutrition to help them achieve their goals. With over 20 years of research and development, our products are designed to maximise performance in and out of the gym.
The Customer Planning & Demand Lead acts as the bridge between commercial ambition and operational execution, ensuring customer demand is translated into accurate forecasts, robust supply plans and high service levels. The role drives visibility, accountability and planning discipline across the customer journey, enabling profitable and scalable growth.
Contract: Permanent
Salary: Up to £50,000 per annum
Working Hours: 09:00 – 17:30
Location: Blackburn
Benefits:
- On‑site gym
- Cycle to work scheme
- Product discount
- Birthday day off
- Pension scheme, employer contribution at 4%
Your 4 most important responsibilities:
- Forecasting & demand coordination: You will coordinate customer forecasting and demand planning activity across multiple regions, channels and internal stakeholders.
- Promotional & launch planning: You will oversee the operational planning and readiness of promotional campaigns, product launches and seasonal activity.
- Inventory & supply visibility: You will maintain clear visibility of customer demand, stock requirements and inventory flow across the operational network.
- Customer planning & supply chain co‑ordination: You will provide visibility of customer demand signals, supply constraints and service risks across the customer portfolio.
Accountability:
- Forecast accuracy & demand alignment: You will be accountable for improving the accuracy, visibility and alignment of customer forecasts across the business.
- Promotional & launch readiness: You will ensure operational readiness for launches, promotional campaigns and seasonal activity.
- Inventory visibility & planning accuracy: You will support improved inventory planning and operational visibility across key products, channels and markets.
- Cross‑functional planning alignment: You will ensure clear alignment between Commercial, Logistics, Production and CX teams.
Capability:
- Planning & organisational capability: This role requires exceptional planning and organisational skills.
- Analytical & data‑driven thinking: You will demonstrate strong analytical capability.
- Cross‑functional collaboration: Strong collaboration and stakeholder management skills are essential in this role.
- Operational awareness: Demonstrates strong experience within FMCG and manufacturing environments.
Performance:
- Forecast accuracy improvement: Improved forecast accuracy and reduced demand variance will demonstrate strong planning coordination.
- Launch & promotional execution: Successful execution of launches, promotional activity and seasonal plans will reflect strong operational planning.
- Inventory & supply stability: Improved inventory visibility, reduced supply disruption and stronger stock alignment will demonstrate effective demand and planning management.
- Planning process improvement: Enhanced reporting, improved planning routines and stronger cross‑functional coordination will demonstrate the positive impact of the role.
Attributes:
- ‘One Team’ approach: Works individually and with others to deliver the best result for our business.
- Operationally minded: You naturally think in terms of process, structure and execution.
- Commercial awareness: You understand the relationship between demand planning, stock availability, promotional activity and customer outcomes.
- Collaborative approach: You build strong working relationships across teams and functions.
- Continuous improvement mindset: You are motivated by improving processes, increasing visibility and building scalable ways of working.
- Data & analytics: Uses data and analytics to inform decisions, identify trends and provide actionable insight to stakeholders.
Science in Sport Group is an equal opportunity employer; we value diversity and strive to cultivate an inclusive workplace.
Customer Planning & Demand Lead employer: Science in Sport PLC
Located in Blackburn, Science In Sport Group offers a state-of-the-art facility and a strong commitment to quality standards. Employees benefit from a cycle-to-work scheme and a collaborative team environment focused on performance nutrition for elite athletes.
