Science Group in Cambridge is seeking a customer-focused Junior IT Service Desk Analyst to join our IT team. This first-line role supports users across Windows 11, Microsoft 365, Teams and basic connectivity, delivering responsive help in a modern environment.
You will handle incidents, manage tickets, assist with onboarding, asset records and documentation, and work with colleagues and suppliers to restore service while following security practices.
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Growth IT Support Analyst — Microsoft 365 & Windows in Cambridge employer: Science Group
Science Group in Cambridge is an exceptional employer that prioritises employee development and a collaborative work culture. As a Junior IT Service Desk Analyst, you will benefit from hands-on experience in a dynamic Microsoft 365 environment, with ample opportunities for professional growth and skill enhancement while being part of a supportive team dedicated to innovation and excellence.
