At a Glance
- Tasks: Enhance customer interactions and support clients in understanding SBTi standards.
- Company: Join the Science Based Targets initiative, a leader in sustainability.
- Benefits: Full-time role with opportunities for professional growth and development.
- Other info: Dynamic role focused on improving client experiences in Asia.
- Why this job: Make a real difference in sustainability while working with diverse stakeholders.
- Qualifications: Fluency in Mandarin and/or Japanese, Bachelor's degree, and customer service skills.
The predicted salary is between 30000 - 40000 € per year.
The Science Based Targets initiative (SBTi) is hiring a Key Account Support Manager to enhance customer interactions for companies particularly in Asia. This full-time role will involve significant communication with stakeholders to ensure clarity on SBTi standards and processes.
The ideal candidate is fluent in Mandarin and/or Japanese, holds a Bachelor's degree in a related field, and is skilled in customer service. You will play a key role in improving customer experiences and supporting the growth and retention of clients.
Asia Key Account Support Lead — Mandarin/Japanese employer: Science Based Targets initiative
The Science Based Targets initiative (SBTi) is an exceptional employer that prioritises a collaborative and inclusive work culture, fostering professional growth and development for its employees. With a focus on sustainability and impactful customer engagement, SBTi offers unique opportunities to contribute to meaningful environmental initiatives while working in a dynamic team environment in Asia. Employees benefit from comprehensive training, flexible working arrangements, and the chance to make a real difference in the fight against climate change.
Contact Detail:
Science Based Targets initiative Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Asia Key Account Support Lead — Mandarin/Japanese
✨Tip Number 1
Network like a pro! Reach out to professionals in the industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for those interviews! Research SBTi and understand their mission. Being able to discuss how your skills in customer service can enhance client experiences will set you apart.
✨Tip Number 3
Show off your language skills! If you're fluent in Mandarin or Japanese, make sure to highlight this in conversations. It’s a massive plus for roles focused on Asia.
✨Tip Number 4
Apply through our website! We’ve got all the latest job openings, and applying directly can sometimes give you an edge. Plus, it shows you’re serious about joining us!
We think you need these skills to ace Asia Key Account Support Lead — Mandarin/Japanese
Some tips for your application 🫡
Show Off Your Language Skills:Since we're looking for someone fluent in Mandarin and/or Japanese, make sure to highlight your language proficiency right at the top of your application. We want to see how you can communicate effectively with our clients in Asia!
Tailor Your Experience:When you're writing about your past roles, focus on experiences that relate to customer service and stakeholder communication. We love seeing how you've made a difference in previous positions, so don’t hold back on those success stories!
Be Clear and Concise:In your written application, clarity is key! Use straightforward language and keep your sentences short. We appreciate a well-structured application that gets straight to the point—just like we do with our customers.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Science Based Targets initiative
✨Brush Up on Your Language Skills
Since the role requires fluency in Mandarin and/or Japanese, make sure to practice your language skills before the interview. Try to engage in conversations or even rehearse common interview questions in the language to show your proficiency.
✨Know the SBTi Inside Out
Familiarise yourself with the Science Based Targets initiative and its standards. Understanding their processes and how they impact customer interactions will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service abilities. Think of specific situations where you improved customer experiences or resolved issues effectively, as this will resonate well with the interviewers.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with insightful questions about the company culture, team dynamics, and expectations for the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
