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- Tasks: Manage soft service contracts and support the Royal Observatory Edinburgh estate.
- Company: Join STFC, a leading research organisation making a positive impact on society.
- Benefits: Enjoy 30 days leave, flexible hours, and a subsidised restaurant.
- Why this job: Be part of a dynamic team focused on service improvement and excellence.
- Qualifications: SCQF Level 7 or relevant experience, IOSH Managing Safely, and team management skills required.
- Other info: Fast-paced role ideal for organised, enthusiastic individuals eager to learn.
The predicted salary is between 36650 - 39032 £ per year.
Together, our scientists, technologists, engineers and business support team explore the unknown and turn what they find into work that changes the world around us. Whether it's sending probes into space or finding new ways to treat cancer, everyone here plays a vital role in making a positive difference to society. Come and discover how much you can achieve when you're surrounded by world-leading experts, encouraged to constantly learn and empowered to explore your curiosity.
The Estates Operations Support Manager will be responsible for the delivery of all Soft Service contract management and a diverse range of contractual tasks to support the Royal Observatory Edinburgh (ROE) estate. The role holder will be required to work collaboratively with contractors, suppliers, University of Edinburgh staff, students and Estates and non-Estates colleagues alike, across STFC. The post holder will have the ability to maintain quality, challenge and develop work processes, along with managing and motivating a small team to ensure professional and efficient delivery of workflows. The post holder will be required to provide leadership in maintaining and evolving all client-facing services and embedding a customer first ethos. The post holder will be responsible for supporting the Estates Operations Manager with resource and capital budget management.
The role holder will be self-motivated, with an excellent customer-focused approach, with an interest in STFC and Estates functions. As SHE Advisor, act as a key site contact for H&S and environmental issues and queries on site, and support the Estates Operations and Safety Manager in liaising with SHE Group and site users. This is a fast-paced, varied, demanding, and interesting role, in which a productivity focused, highly organised and enthusiastic but methodical professional will thrive. It is an exciting time to join the Estates Services team as we continue our One Team approach to service improvement and strive for excellence across the STFC portfolio.
Essential Shortlisting Criteria
- SCQF Level 7 Qualification or significant relevant experience (RQF Level 4)
- IOSH Managing Safely
- Essential Experience of managing teams and delivering excellence in a service delivery environment
- Understanding of budgets
- Understanding of facilities management
- Able to present and communicate confidently to a variety of stakeholders verbally and in writing
- Experience of team working, coaching and training colleagues
- A confident user of Microsoft Office packages including Word, PowerPoint, Excel and SharePoint, able to learn new IT systems and processes quickly.
STFC values their employees by offering a benefits package designed to provide an excellent work/life balance including 30 days annual leave, 10.5 public and privilege holidays, flexible working hours, exceptional average salary pension scheme, social and sporting activities and societies and a subsidised restaurant. As one of Europe's largest research organisations, this is a place where there's always something new to learn about the world around us, about your career, but most of all, about yourself. Join us and discover what's possible by submitting your CV and covering letter which outlines how you fulfil the criteria specified along with your motivation for STFC and the role.
Estates Operations Support Manager and Safety Advisor employer: Science and Technology Facilities Council (STFC)
Contact Detail:
Science and Technology Facilities Council (STFC) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estates Operations Support Manager and Safety Advisor
✨Tip Number 1
Familiarise yourself with the specific responsibilities of the Estates Operations Support Manager role. Understanding the nuances of soft service contract management and facilities management will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former employees of the Science and Technology Facilities Council (STFC). They can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for your interview.
✨Tip Number 3
Brush up on your health and safety knowledge, particularly in relation to the IOSH Managing Safely qualification. Being able to discuss relevant safety practices confidently will set you apart as a candidate who is proactive about workplace safety.
✨Tip Number 4
Prepare examples of how you've successfully managed teams and delivered excellent service in previous roles. Be ready to share specific instances where you motivated your team or improved processes, as this aligns closely with the job's requirements.
We think you need these skills to ace Estates Operations Support Manager and Safety Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Estates Operations Support Manager and Safety Advisor role. Focus on your management experience, budget understanding, and any facilities management knowledge.
Craft a Compelling Cover Letter: In your cover letter, clearly outline how you meet the essential criteria listed in the job description. Share specific examples of your past experiences that demonstrate your ability to manage teams and deliver excellent service.
Showcase Your Communication Skills: Since the role requires confident communication with various stakeholders, include examples in your application that showcase your verbal and written communication skills. This could be through presentations, reports, or team collaborations.
Express Your Motivation: Clearly articulate your motivation for applying to STFC and this specific role. Explain why you are interested in the position and how it aligns with your career goals and values, particularly in relation to making a positive difference in society.
How to prepare for a job interview at Science and Technology Facilities Council (STFC)
✨Understand the Role
Make sure you thoroughly understand the responsibilities of the Estates Operations Support Manager and Safety Advisor. Familiarise yourself with the key tasks mentioned in the job description, such as contract management and team leadership, so you can discuss how your experience aligns with these requirements.
✨Showcase Your Team Management Skills
Since the role involves managing a small team, be prepared to share specific examples of your previous team management experiences. Highlight how you've motivated and developed your team members, and how you ensure excellent service delivery.
✨Demonstrate Your Customer-Focused Approach
The job requires a strong customer-first ethos. Think of instances where you've gone above and beyond for clients or stakeholders. Be ready to explain how you would maintain and evolve client-facing services in this role.
✨Prepare for Health & Safety Discussions
As a SHE Advisor, you'll need to address health and safety issues. Brush up on relevant regulations and best practices, and be ready to discuss how you would handle H&S queries on site. Showing your knowledge in this area will demonstrate your readiness for the role.
