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- Tasks: Lead a team to create an amazing shopping experience for kids and their parents.
- Company: Join schuh, a vibrant brand that values diversity and inclusivity.
- Benefits: Enjoy up to 40% discount, flexible hours, and generous holiday leave.
- Why this job: Be a role model while making a positive impact in retail.
- Qualifications: Previous supervisory or retail experience preferred; enthusiasm is key!
- Other info: Great career progression opportunities and support for your wellbeing.
The predicted salary is between 28800 - 42000 £ per year.
We have an exciting opportunity for a Supervisor to join our kids store in Oxford (OX11PE). For this role, you will need to demonstrate outstanding people skills, as well as being a natural with our 'little customers'.
About the role:
- Leading the team by example ensuring our little shoppers and their parents/guardians feel like they have had the best shopping journey from start to finish.
- Engaging with customers and staff members alike.
- Helping your team to exceed their goals and celebrating their achievements.
- Striving for operational excellence.
- Assisting with management responsibilities and delegating tasks within the team.
- Adhering to company policies and guidelines.
- Promoting the schuh brand through our service values.
About the person:
- Enthusiastic, incredibly ambitious and ready for anything.
- Optimistic and energetic.
- Prepared to work hard.
- Act as a role model in store.
- Passionate about retail/customer service/footwear.
- Target driven.
- Keen eye for detail and knowledge of trends.
- Previous supervisory experience in customer service and/or retail experience would be preferable. Full training will be given for the role.
About the perks/benefits:
- Up to 40% product discount for you and your loved ones as well as an annual 100% discount up to the value of £75 / €90 for shoes to wear to work.
- Up to 29 days holiday (including bank holidays) increasing to 34 after three years' service.
- Your birthday off to celebrate you.
- Flexible working hours/contracts to work when suits you.
- Perk platform for hundreds of discounts.
- Manage, save and access your wages as you earn them to get paid your way.
- Employee assistance programme to support your wellbeing through resources, helplines and Virtual GP services.
- A pension scheme to help you save for the future.
- Development and progression opportunities across store and Head Office.
- Hourly rates will match or exceed the national minimum wage for your age.
About schuh:
At schuh we are the 'Same but different'. By embracing diversity and promoting inclusivity, we aim to empower our people to be fiercely and unapologetically themselves. This means you will support our commitment to diversity, equality and inclusion, and ensure that colleagues and customers from all backgrounds, beliefs and communities are treated fairly. We are committed to providing reasonable adjustments to support disabilities or health conditions. Please let our talent team know of any adjustments needed during the hiring process.
Our Talent Acquisition Team will work as quickly as possible to review your application. In the meantime, if you have any questions or would like any additional information at all, please contact us.
Supervisor employer: Schuh
Contact Detail:
Schuh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out schuh's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! Since this role is all about engaging with customers and leading a team, try role-playing scenarios with friends or family. This will help you feel more confident when interacting with 'little customers' and their parents.
✨Tip Number 3
Show off your enthusiasm! During the interview, let your passion for retail and customer service shine through. Share stories about how you've gone above and beyond for customers in the past – it’ll make you stand out!
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the team or store operations. This shows you're engaged and eager to learn more about how you can contribute to schuh's success.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your enthusiasm for working with kids and your passion for retail.
Tailor Your Experience: Make sure to highlight any previous supervisory or customer service experience you have. We love seeing how your past roles have prepared you for this position, so connect the dots for us!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid fluff and focus on what makes you a great fit for the Supervisor role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Schuh
✨Show Your People Skills
As a Supervisor, you'll need to demonstrate outstanding people skills. During the interview, share specific examples of how you've engaged with customers and led a team. Highlight any experiences where you made a positive impact on customer satisfaction or team morale.
✨Be Energetic and Enthusiastic
The role calls for someone who is optimistic and ready for anything. Make sure your energy shines through in the interview. Smile, maintain eye contact, and express your passion for retail and customer service. This will show that you're not just a fit for the role, but also for the company culture.
✨Prepare for Operational Excellence
Since striving for operational excellence is key, be prepared to discuss how you've managed tasks and delegated responsibilities in previous roles. Think of examples where you improved processes or helped your team exceed their goals, and be ready to share these insights.
✨Know Your Trends
Having a keen eye for detail and knowledge of trends is essential. Research current footwear trends and be ready to discuss them during your interview. This shows that you're not only passionate about the products but also informed, which can set you apart from other candidates.
