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- Tasks: Deliver top-notch customer service and manage stock while hitting personal targets.
- Company: Join schuh, a diverse and inclusive retail brand in Silverburn, Glasgow.
- Benefits: Enjoy up to 40% discount, flexible hours, and your birthday off!
- Other info: Great career growth opportunities and support for your wellbeing.
- Why this job: Be part of a fun team and make customers smile every day.
- Qualifications: No experience needed; just a passion for customer service.
The predicted salary is between 12 - 12 £ per hour.
We have an exciting opportunity for a Sales Assistant to join our store in Silverburn, Glasgow. Hourly rates will match or exceed the national minimum wage for your age.
Responsibilities
- Delivering the highest level of customer service possible, greeting and approaching customers and providing in depth product knowledge
- Striving to meet KPIs and personal targets
- Processing payments, customer orders and reservations
- Stock management and shop floor merchandising
- Maintaining high standards both on shop floor and in back areas
- Assisting with opening/shutdown procedures
Previous experience is not essential, however customer service and/or retail experience would be preferable. Full training will be given for the role.
What you’ll get
- Up to 40% product discount for you and your loved ones as well as uniform allowance for shoes to wear to work
- Up to 29 days holiday (including bank holidays) increasing to 34 after three years’ service
- Your birthday off to celebrate you
- Flexible working hours / contracts to work when suits you
- Perk platform for hundreds of discounts
- Manage, save and access your wages as you earn them to get paid your way
- Employee assistance programme to support your wellbeing through resources, helplines and Virtual GP services
- A pension scheme to help you save for the future
About schuh
At schuh we are the ‘Same but different’. By embracing diversity and promoting inclusivity, we aim to empower our people to be fiercely and unapologetically themselves. This means you will support our commitment to diversity, equality and inclusion, and ensure that colleagues and customers from all backgrounds, beliefs and communities are treated fairly. We are committed to providing reasonable adjustments to support disabilities or health conditions. Please let our talent team know of any adjustments needed during the hiring process.
Our Talent Acquisition Team will work as quickly as possible to review your application. In the meantime, if you have any questions or would like any additional information at all, please contact talent@schuh.co.uk
Sales Assistant employer: Schuh
Contact Detail:
Schuh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on schuh. Understand their values, especially around diversity and customer service. This will help you connect with the team and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice your customer service skills! Think about how you would greet a customer or handle a tricky situation. Role-playing with a friend can help you feel more confident and prepared for those real-life scenarios on the shop floor.
✨Tip Number 3
Dress the part! When you come in for your interview, wear something smart but comfortable. It shows you respect the opportunity and are ready to represent the brand well. Plus, it gives you a taste of what it’s like to be part of the team!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to the talent team. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and what makes you a great fit for our team.
Tailor Your Application: Make sure to tailor your application to the Sales Assistant role. Highlight any relevant customer service or retail experience, even if it’s just a part-time gig or volunteer work. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforwardness, so make it easy for us to see why you’d be a fantastic addition to our store.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, you’ll find all the info you need about the role and our company there. We can’t wait to hear from you!
How to prepare for a job interview at Schuh
✨Know Your Products
Before the interview, take some time to familiarise yourself with the products sold at schuh. Being able to discuss specific items and their features will show your enthusiasm and readiness to provide in-depth product knowledge to customers.
✨Customer Service Scenarios
Prepare for questions about customer service by thinking of examples from your past experiences, even if they’re not retail-related. Think about how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to deliver the highest level of customer service.
✨Understand KPIs
Research what KPIs (Key Performance Indicators) might be relevant for a Sales Assistant role. Be ready to discuss how you would strive to meet these targets and contribute to the team’s success. Showing that you understand the importance of KPIs can set you apart from other candidates.
✨Embrace Diversity and Inclusion
Since schuh values diversity and inclusivity, think about how you can contribute to this culture. Be prepared to share your thoughts on why these values are important and how you would ensure all customers and colleagues feel treated fairly. This will align you with the company’s ethos.