At a Glance
- Tasks: Lead and inspire your team to deliver an exceptional shopping experience.
- Company: Join schuh, a diverse and inclusive retail brand in Oxford Circus.
- Benefits: Enjoy up to 40% discount, flexible hours, and generous holiday allowance.
- Other info: Full training provided and excellent career progression opportunities.
- Why this job: Make a real impact in retail while developing your leadership skills.
- Qualifications: Previous management experience in retail or customer service is preferred.
The predicted salary is between 30000 - 40000 € per year.
We have an exciting opportunity for a Senior Deputy Manager to join our store in Oxford Circus! This is a 37.5 hour position working 5 out of 7 days. Salary is based on candidate experience and store location.
About the role:
- Coaching and developing your team to exceed every expectation
- Encouraging the team to deliver the most exceptional shopping experience on the high street ensuring our customers feel like they have had the best journey from start to finish
- Recruiting and training new talent
- Working alongside the Store Manager to set goals, achieve targets and drive KPIs
- Striving for operational excellence
- Celebrating achievements
- Promoting the schuh brand through our core service values
- Creating exciting new store displays with the freedom to make commercial decisions within our visual merchandising guidelines
- Adhering to company policies and guidelines
- Running the store in the Store Manager's absence
About the person:
- Enthusiastic, incredibly ambitious and ready for anything
- Optimistic and energetic
- Prepared to work hard
- Passionate about retail/customer service/footwear
- Lead from the front and motivate the team around you
- Keen eye for detail and commerciality
- Proven track record of leadership
- Personal values align with company values
Previous management experience in customer service and/or retail experience is preferable. Full training will be given for the role.
About the perks/benefits:
- Up to 40% product discount for you and your loved ones as well as an annual 100% discount up to the value of £75 / €85 for shoes to wear to work
- Up to 29 days holiday (including bank holidays) increasing to 34 after three years’ service
- Your birthday off to celebrate you
- Flexible working hours/contracts to work when suits you
- Perk platform for hundreds of discounts
- Manage, save and access your wages as you earn them to get paid your way
- Employee assistance programme to support your wellbeing through resources, helplines and Virtual GP services
- A pension scheme to help you save for the future
- Development and progression opportunities across store and Head Office
- Relocation assistance and two paid flights home per year if you relocate outside of or into the UK/ROI
- Ability to unlock monthly monetary incentive based on store performance
- Opportunity to be a part of our company Purpose Groups
About schuh:
At schuh we are the ‘Same but different’. By embracing diversity and promoting inclusivity, we aim to empower our people to be fiercely and unapologetically themselves. This means you will support our commitment to diversity, equality and inclusion, and ensure that colleagues and customers from all backgrounds, beliefs and communities are treated fairly. We are committed to providing reasonable adjustments to support disabilities or health conditions. Please let our talent team know of any adjustments needed during the hiring process.
Senior Deputy Store Manager in London employer: Schuh
At schuh, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Oxford Circus. With generous benefits such as up to 40% product discount, flexible working hours, and extensive development opportunities, we empower our team to thrive both personally and professionally. Join us to be part of a diverse and inclusive environment where your contributions are celebrated and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Deputy Store Manager in London
✨Tip Number 1
Get to know the schuh brand inside out! Familiarise yourself with our values and what makes us unique. This will help you connect with the team and show your passion during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work at schuh.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you’ve led a team, solved problems, or delivered exceptional customer service. We love hearing about real-life scenarios!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the schuh family!
We think you need these skills to ace Senior Deputy Store Manager in London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for retail and customer service shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about the opportunity to lead a team and create amazing shopping experiences.
Tailor Your CV:Make sure your CV is tailored to the Senior Deputy Manager role. Highlight your previous management experience and any achievements that align with our core values. We love seeing how you've led teams and driven results in past roles!
Be Authentic:We value authenticity, so don’t be afraid to let your personality come through in your application. Share your unique experiences and what makes you a great fit for our team at schuh. Remember, we’re looking for someone who can lead with energy and optimism!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. This way, your application goes directly to us, and we can get to know you better. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Schuh
✨Know the Brand Inside Out
Before your interview, make sure you’re well-versed in schuh's values and mission. Familiarise yourself with their product range and recent campaigns. This will not only show your enthusiasm but also help you align your answers with what they stand for.
✨Showcase Your Leadership Skills
As a Senior Deputy Store Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully coached and developed teams in the past. Think about specific situations where you motivated your team to exceed targets or improve customer service.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing a team during peak hours or resolving customer complaints. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the store's goals for the upcoming year or how they measure success in customer experience. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
