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- Tasks: Lead a passionate team to create an amazing shopping experience for kids and their parents.
- Company: Join schuh, a diverse and inclusive kids' store in Belfast.
- Benefits: Enjoy up to 40% discount, flexible hours, and 29 days holiday.
- Why this job: Make a real impact while developing your leadership skills in retail.
- Qualifications: Previous management experience in retail or customer service preferred.
- Other info: Full training provided and great career progression opportunities.
The predicted salary is between 28800 - 42000 £ per year.
We have an exciting opportunity for Deputy Manager to join our kids store in Belfast!
Being a Kids Deputy Manager is as much to do with the newest generation as it is with their parent. By developing and motivating a knowledgeable and passionate team, you can help create a seamless shopping experience for everyone involved.
About the role:
- Coaching and developing your team to exceed every expectation
- Leading by example – managing junior managers and sales team
- Ensuring our little shoppers and their parents/guardians feel like they have had the best shopping journey from start to finish
- Recruiting and training new talent
- Setting goals, achieving targets and driving KPIs
- Striving for operational excellence
- Celebrating achievements
- Promoting the schuh brand through our core service values
- Creating exciting new store displays with the freedom to make commercial decisions within our visual merchandising guidelines
- Adhering to company policies and guidelines
About the person:
- Enthusiastic, incredibly ambitious and ready for anything
- Optimistic and energetic
- Prepared to work hard
- Passionate about retail/customer service/footwear
- Lead from the front and motivate the team around you
- Keen eye for detail and commerciality
- Proven track record of leadership
- Personal values align with company values
Previous management experience in customer service and/or retail experience would be preferable. Full training will be given for the role.
About the perks/benefits:
- Up to 40% product discount for you and your loved ones as well as an annual 100% discount up to the value of £75 / €85 for shoes to wear to work
- Up to 29 days holiday (including bank holidays) increasing to 34 after three years’ service
- Your birthday off to celebrate you
- Flexible working hours / contracts to work when suits you
- Perk platform for hundreds of discounts
- Manage, save and access your wages as you earn them to get paid your way
- Employee assistance programme to support your wellbeing through resources, helplines and Virtual GP services.
- A pension scheme to help you save for the future
- Development and progression opportunities across store and Head Office
- Relocation assistance and two paid flights home per year if you relocate outside of or into the UK/ROI
- Ability to unlock monthly monetary incentive based on store performance
- Opportunity to be a part of our company Purpose Groups
About schuh:
At schuh we are the ‘Same but different’.
By embracing diversity and promoting inclusivity, we aim to empower our people to be fiercely and unapologetically themselves.
This means you will support our commitment to diversity, equality and inclusion, and ensure that colleagues and customers from all backgrounds, beliefs and communities are treated fairly.
We are committed to providing reasonable adjustments to support disabilities or health conditions.
Please let our talent team know of any adjustments needed during the hiring process.
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Deputy Manager employer: Schuh
Contact Detail:
Schuh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time browsing our website and social media. This will help you understand what we value at schuh and how you can fit in with our team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or exceeded targets. We love hearing about your experiences, so be ready to share them during the interview.
✨Tip Number 3
Show your passion for retail! When you talk about your previous roles, highlight what excites you about working in customer service and how you can create a fantastic shopping experience for our little shoppers and their parents.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team. It shows us that you're genuinely interested and helps you figure out if we're the right fit for you too.
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail and customer service shine through. We want to see how excited you are about the role and how you can contribute to creating a fantastic shopping experience for our little shoppers and their parents.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in management and customer service. We love seeing how your past roles align with what we’re looking for in a Deputy Manager, so don’t hold back on showcasing your achievements!
Be Authentic: We value authenticity, so be yourself in your application. Share your personal values and how they align with our company culture. This helps us get to know the real you and understand how you’ll fit into our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company there.
How to prepare for a job interview at Schuh
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with schuh’s values and mission. Understand their commitment to diversity and inclusivity, as well as their approach to customer service. This will help you align your answers with what they stand for.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to lead by example. Prepare examples of how you've successfully managed teams in the past, focusing on coaching and motivating others. Highlight any specific achievements that demonstrate your ability to drive KPIs and operational excellence.
✨Engage with the Interviewers
Interviews are a two-way street! Be ready to ask insightful questions about the team dynamics and store culture. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like dealing with a difficult customer or managing a team under pressure. Think through these scenarios in advance and be ready to discuss your thought process and solutions.
