At a Glance
- Tasks: Lead and inspire a team to create a fun shopping experience for kids and parents.
- Company: Join schuh, a diverse and inclusive retailer passionate about footwear and customer service.
- Benefits: Enjoy up to 40% off products, flexible hours, and generous holiday leave.
- Other info: Relocation assistance and two paid flights home per year for those moving for the role.
- Why this job: Be part of a vibrant culture that celebrates achievements and promotes personal growth.
- Qualifications: Previous retail management experience preferred; full training provided for enthusiastic candidates.
The predicted salary is between 24000 - 36000 £ per year.
We have an exciting opportunity for Deputy Manager to join our kids store at Merry Hill!
Being a Kids Deputy Manager involves developing and motivating a knowledgeable and passionate team to create a seamless shopping experience for children and their parents/guardians.
About the role –
- Coaching and developing your team to exceed expectations
- Leading by example – managing junior managers and sales team
- Ensuring a positive shopping journey for children and their guardians
- Recruiting and training new talent
- Setting goals, achieving targets, and driving KPIs
- Striving for operational excellence
- Celebrating team achievements
- Promoting the schuh brand through core service values
- Creating appealing store displays within visual merchandising guidelines
- Adhering to company policies and guidelines
About the person –
- Enthusiastic, ambitious, and adaptable
- Optimistic and energetic
- Hardworking and passionate about retail, customer service, and footwear
- Effective leader who motivates the team
- Target-driven with a keen eye for detail and commerciality
- Proven leadership experience
- Values aligned with company culture
- Previous management in retail/customer service preferred; full training provided
About the perks/benefits –
- Up to 40% product discount for you and your loved ones, plus an annual 100% discount up to £75/€85 for shoes
- Up to 29 days holiday (including bank holidays), increasing to 34 after three years
- Your birthday off
- Flexible working hours and contracts
- Discount platform for various perks
- Access to wages as you earn them
- Employee assistance programme for wellbeing support
- Company pension scheme
- Development and progression opportunities
- Relocation assistance and two paid flights home per year for those relocating
- Monthly monetary incentives based on store performance
- Participation in company Purpose Groups
About schuh –
At schuh, we embrace diversity and promote inclusivity, empowering our people to be themselves. We are committed to equality and ensuring fair treatment for all colleagues and customers. We support reasonable adjustments for disabilities or health conditions. Please contact our talent team for any needed adjustments during the hiring process.
For questions or more information, contact talent@schuh.co.uk
#J-18808-LjbffrDeputy Manager in Brierley Hill employer: schuh limited
At schuh, we pride ourselves on being an exceptional employer, particularly for the Deputy Manager role at our Merry Hill kids store. Our vibrant work culture fosters inclusivity and personal growth, offering extensive benefits such as up to 40% product discount, flexible working hours, and a commitment to employee wellbeing. With opportunities for development and progression, along with a supportive team environment, schuh is dedicated to creating a rewarding experience for all employees.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager in Brierley Hill
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like schuh limited, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like schuh limited!
We think you need these skills to ace Deputy Manager in Brierley Hill
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at schuh limited, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at schuh limited and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show schuh limited that you’re ready to jump in and contribute right away!
How to prepare for a job interview at schuh limited
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
