Delivery Lead - Low Code Technology & Operational Platforms in Whitehall

Responsibilities

• Delivery leads are accountable for ensuring teams deliver value consistently and effectively.
• Responsible for the delivery of a backlog of work associated with one or more products or change initiatives of varied complexity through one or more teams.
• Build and maintain motivated teams with your product and engineering peers, ensuring an iterative plan to work towards the regular delivery of value balanced between technical improvement and change.
• Coach the team and those with influence upon them, applying the most appropriate agile and lean tools and techniques and facilitating continuous improvement.
• Proactively manage risks and dependencies, overcome obstacles, and get the best value against constraints.
• Proactively manage governance considerations, ensuring transparency and alignment with operational and quality standards.
• Facilitate collaborative sessions and workshops that align teams and stakeholders using insight, evidence, and prioritisation discipline.
• Protect the team and make sure they are able to collaborate, communicate effectively, and focus on what is most important.
• Facilitate the capture and analysis of metrics to provide appropriate insights to the team and their stakeholders, using data and context to demonstrate progress and improvement.
• Work with analysts and stakeholders to help the team get closer to the needs of users, and understand the problem space, ensuring alignment between the team and stakeholders.
• Develop and support the people around you, helping them grow in capability and confidence, fostering a culture of accountability, curiosity, and continuous learning.
• Work closely with engineering and product counterparts, sharing responsibility for managing team members to support their in-role development and career progression.
• Collaborate with and contribute to the delivery community, helping to define best practices and improving our ways of working.
• Support the smooth running of teams with administrative activities such as budgeting and forecasting.
• Maintain accurate documentation, data, and artefacts to support transparency, governance, and finances.

Qualifications

• Experience leading and motivating multiple cross-functional teams towards a shared outcome and creating the right environment for them to work effectively.
• Experience influencing developers, QAs, analysts, and product leads in the adoption and appropriate application of agile ways of working.
• Experience managing multiple initiatives, helping teams provide transparency of their work and capacity, fostering effective collaboration between teams and stakeholders.
• Tenacity to remove bottlenecks and impediments to efficient delivery.
• Experience creating agile metrics and reporting, understanding the difference between leading and lagging indicators and their optimum use.
• Knowledge and experience of the full software development lifecycle.
• Excellent communication and influence skills, with the ability to navigate complex and senior stakeholder networks.
• Experience working in operations in an asset or investment management context is desirable.
• Experience working with low-code platforms such as Outsystems, Xceptor, Power Platform, or Alteryx.

What You’ll Be Like

• A natural servant leader who models agile ways of working and inspires others.
• Friendly, approachable and collaborative, with a genuine respect for diverse perspectives.
• An effective communicator who adapts with tact, sensitivity, and clarity.
• Comfortable using both business and technology terms.
• Proactive, resilient, and able to thrive in fast-paced, time-critical environments while maintaining a positive and enthusiastic outlook under pressure.
• Respect the authority of business stakeholders and senior direction while remaining objective and comfortable providing constructive challenge.
• Hold yourself accountable, dealing fairly with everyone and demonstrating integrity.
• Hands-on and willing to get involved in any task to ensure successful outcomes.
• Natural curiosity about how the business works and rapid contextual understanding.
• Collaborative and influential, able to align stakeholders and shape priorities amid ambiguity.
• Pragmatic and adaptable, balancing ambition with delivery pace and organisational readiness.

About the Role

You create and maintain the conditions for delivery success: clear objectives, iterative plans, and motivated teams working at a sustainable pace. You focus on outcomes, ensuring the right balance between business priorities and technical quality while proactively managing dependencies, addressing risks, and removing impediments. Equally at ease with business stakeholders and technical engineers, you bring credibility and challenge where needed, using agile and lean practices to improve flow and collaboration. Above all, you are pragmatic – adapting approaches to context, prioritising what delivers the most value, and recognising that sustained delivery depends on both mindset and discipline.