Content Enablement Platform Manager in London

Business Area: Global Marketing

Location: London

Reporting to: Platforms & AI Engagement Lead

Job title: Content Enablement Platform Manager

Who we’re looking for
An experienced and adaptable individual who has a passion for digital and how it can be used to drive strategic change, sales enablement and growth across the organisation. We’re keen to bring-on someone who has a good understanding of technology, but equally a strong sense of commercial value and able to communicate clearly with stakeholders.

With the continued proliferation of data and AI this is an exciting time for the right individual to join a growing team and make a notable impact on Global Marketing’s key initiatives and objectives. You will develop not only your own skills, but help shape relationships and the acceleration of platforms and client engagement throughout the Client Group.

About Schroders
We’re a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future.

We have around 6,000 people on six continents. And we’ve been around for over 200 years but keep adapting as society and technology changes. What doesn’t change is our commitment to helping our clients, and society, prosper.

The base
We moved into our new HQ in the City of London in 2018. We’re close to our clients, in the heart of the UK’s financial centre and we have everything we need to work flexibly.

The team
The central Digital Strategy and Effectiveness team plays a pivotal role in how we utilise MarTech to interact with our clients and prospects across channels. Not only do we respond to the needs of clients and those of our Sales and Marketing colleagues, but the team is also positioned to continuously innovate and deliver strategic initiatives.

Ensuring that Marketing’s platforms, people, processes and performance remain competitive and aligned with the business objectives is a critical function of the team. Another important role is to provide analytics on client engagement and regular KPI reporting to demonstrate the impact of Marketing on commercial outcomes. This insight is used to inform decisions, optimise performance, and create new opportunities for growth and retention.

The team works closely with various stakeholder groups, both centrally and throughout the regions to deliver strategic projects, enable best practice, support campaign activation, and demonstrate the commercial impact of Marketing on Sales growth.

As the Content Enablement Platform Manager, you’ll be a subject matter expert and will lead several key areas, including the continued adoption and enhancement of Seismic, as well as relevant initiatives aligned with the Global Marketing and Client Group objectives.

What you’ll do

• Serve as the internal expert on the Seismic platform, its capabilities, new features, and strategic applications within marketing and sales enablement.

• Lead the implementation and ongoing management of Seismic, including requirements gathering, governance, configuration, and user adoption strategies.
• Act as the primary contact between the business, and Global Technology, ensuring seamless communication and issue escalation.
• Oversee the delivery of training, documentation, and support resources for marketing, sales, and other relevant stakeholders.
• Collaborate with content owners to optimise content workflows, taxonomy, metadata, and analytics within Seismic.
• Monitor system usage and adoption, producing regular reports and recommending initiatives to drive engagement and effectiveness.
• Identify integration opportunities with other marketing and sales technology platforms to create seamless processes and data flows.
• Stay ahead of Seismic product developments and industry trends, sharing relevant insights and recommendations with the wider team.
• Ensure compliance with company information security policies and regulatory requirements in all Seismic-related activities.
• Champion best practice around digital asset management, content governance, and enablement processes.

The knowledge, experience and qualifications you need

• Experience executing successful digital enablement programmes

• Hands-on expertise working with Marketing platforms and processes
• Knowledge on optimising the user journey to drive conversion
• Clear communication and stakeholder management skills
• Experience managing Seismic within a large enterprise
• An excellent attention to detail, problem-solver and creative thinker
• Educated to degree level or equivalent in a Marketing, digital or similar field

The knowledge, experience and qualifications that will help

• Knowledge of other Marketing & Sales platforms

• Understanding of current AI and automation capabilities.
• Experience working with teams across multiple geographies
• An understanding of web development and platform configuration
• Strong analytical skills and experience working with data to inform decisions
• Knowledge of KPIs, reporting and how to set measurable objectives
• B2B industry experience, particularly within Financial Services

What you’ll be like

• Able to remain positive and work comfortably when under pressure

• You’ll be someone who shows initiative and thrives in a fast-paced environment
• Self-motivated and keen to improve performance across Schroders
• An excellent communicator, in both verbal and written forms
• Able to explain technical decisions and their rationale multiple stakeholders
• A mentor who’s approachable, and supports personal development across the team
• A collaborative and inclusive leader who considers the bigger picture

We recognise potential, whoever you are
Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought, facilitated by an inclusive culture, will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer. You are welcome here, regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background, or any other protected characteristic.