Commitment Control and Support Lead Analyst 2 in London

The Commitment Control & Support team is responsible for ensuring robust control and oversight of all mandate and investment management related commitments across our platforms. This role supports the effective assessment, management, and governance of commitments arising from regulatory, legal, and operational requirements. The team prioritises client experience, risk reduction and efficiency, maximising reuse of platform capabilities and driving standardisation.

You will assist with conducting detailed impact assessments of new and existing mandates, analysing compliance and operational implications as well as risks. The role requires close collaboration with teams such as Mandate & Broker Control, Operating Model Impact Assessment, Product Owners, and Platform Services to ensure commitments are accurately captured and fulfilled. This helps prioritise work, identify potential issues early, and improve how they are handled.

You will use your expertise in investment restrictions and data analytics to help implement and maintain control standards, resolve complex queries, and drive continuous process improvement.

What you'll do:

• Work within a team responsible for mandate investment management related control implementation, governance and query resolution, and risk assessment.
• Act as a subject matter expert and primary point of contact for investment teams, product, and client executives regarding investment guideline matters.
• This will involve the Interpretation, Initial Impact Assessment, Commitment Fulfilment, and Coding Implementation of client, legal, regulatory, and internal investment restriction documents.
• Support mandate onboarding and change activities in relation to investment guidelines.
• Oversee and review processes done by other teams and team members, ensuring adherence to policies and procedures.
• Able to understand the oversight of investment mandate restrictions using monitoring platforms (primarily Aladdin).
• Triage and resolve complex compliance queries, escalate breaches appropriately, and ensure timely and effective incident management.
• Demonstrates a proactive approach to improvement by adopting new ideas and emerging technologies—including artificial intelligence (AI), coding, and digital tools.
• Seeks opportunities to enhance processes and outcomes through continuous learning, innovation, and the implementation of best practices.
• Aid collaboration to implement consistency, best practice and enhance the commitment capture and platform control environment.
• Highlight, resolve gaps and provide onward communication/training, continuously ensuring a robust and efficient platform control environment.
• Assist in audit/regulator/client queries and visits coordinating requests.
• Keep abreast of changes in the industry and regulations.
• Participate in projects and working groups relating to new markets, instruments and mandates in order to assess the impact on platform delivery.
• Work with Platform Services teams (especially Mandate & Broker Onboarding) to design the optimal support model and operational set up for the client/fund/product.

The knowledge, experience and qualifications you need:

• Proficient in Excel, SQL.
• Experience with Word, PowerPoint, Aladdin (or equivalent), Microsoft applications.
• Ability to communicate at all levels both written and orally.
• Problem solving, stay positive, open-minded attitude to change and new ideas.
• Adaptability/flexibility in response to change in a positive way.
• Relationship Management/Teamwork.
• Strong organisational and prioritisation skills, with the ability to manage competing demands and deliver to tight deadlines.
• Meticulous attention to detail and a focus on quality and accuracy in all outputs.
• Results-oriented, self-motivated, and enthusiastic.
• Receptive to feedback, challenges the status quo, and proactively seeks opportunities for improvement.
• Thrives in a team environment, working towards a collective goal, taking joint accountability for team goals and objectives.

We recognise potential, whoever you are. Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought, facilitated by an inclusive culture, will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer. You are welcome here, regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background, or any other protected characteristic.