Client Group Risk and Controls Manager, UK and EMEA

About Schroders

We’re a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 6,000 people on six continents. And we’ve been around for over 200 years but keep adapting as society and technology changes. What doesn’t change is our commitment to helping our clients, and society, prosper.

The base

We moved into our new HQ in the City of London in 2018. We’re close to our clients, in the heart of the UK’s financial centre. And we have everything we need to work flexibly.

Who We’re Looking For

We’re looking for a Client Group Risk and Controls Manager, UK and EMEA, as part of the global control office for client group. The role directly supports the Client Group Risk and Controls Director, UK and EMEA in helping the business manage its risk and regulatory obligations within an efficient and scalable governance framework. The governance framework comprises three key elements:

• Functional Governance
• Entity Governance

The Client Group Risk and Controls Manager, UK and EMEA is expected to be proactive in developing more effective and efficient ways of implementing the framework, ensuring a high standard of risk awareness, management and governance. The Controls Manager is expected to champion the role of technology and data in improving the efficiency and insight provided by the framework. The Controls Manager is also expected to deputise for the Client Group Risk and Controls Director, UK and EMEA where appropriate and will be expected to take on and manage aspects of the framework themselves.

Existing experience of asset management is strongly preferred, and the Controls Manager is expected to proactively build their knowledge of both the regulatory environment and the commercial priorities of the business over time.

Team Overview

You will sit in the Global Client Group control office, reporting to the Client Group Risk and Controls Director, UK and EMEA. The control office is headed by the Global Client Group Control Officer, with regional support provided by the wider team. As the largest region and headquarters of Schroders Plc, the UK business is involved with a wide range of client types and investment strategies, as well as a heightened degree of regulatory scrutiny relative to other regions. The control office function in the UK therefore has a greater degree of responsibility both in supporting client group management and shaping the activities of the global control office.

This team sits more broadly within Schroders’ Client Group, which is responsible for business development, client service, product development, marketing and communications. The control office enables core sales and client service activity by providing the necessary support on risk management, regulatory compliance and entity governance. This enables:

• More time for client facing staff to focus on core activities.
• Proper management of risks.
• Provable compliance with Regulations and Group Policies.
• A trusted advisor within the business, who understands the business.

Overview of the Role

The Client Group Risk and Controls Manager, UK and EMEA supports the Client Group Risk and Controls Director, UK and EMEA in delivering a framework that ensures UK and EMEA Client Group activities are carried out in a way that meets our regulatory obligations; where regulatory compliance can be evidenced; where the risks faced are understood and controlled; and where group policies are understood and followed.

The role works closely with UK and EMEA Client Group management, as well as other internal stakeholders, including: risk, compliance, legal, operations and corporate functions. The Client Group Risk and Controls Manager acts as a bridge between client needs, internal teams and regulatory requirements, with a focus on enabling commercial success within a risk-controlled environment.

The Client Group Risk and Controls Manager, UK and EMEA is responsible for:

• Proactively developing the framework, including contributing to the design of the global client group control framework through improved efficiency and insight.
• Partnering with client facing teams to understand regulatory obligations and apply these to ongoing client engagements.
• Ensuring client facing staff are fully aware of regulatory responsibilities, particularly where these change, or where there is a heightened risk.
• Co-ordinating the investigation, logging and reporting of risk events with the business.
• Identifying, tracking and managing to resolution risk issues identified within the business.
• Producing papers and preparing topics for discussion at dedicated Client Group forums for managing risk and regulatory issues, actively participating in discussions of these topics.
• Maintaining documentation of the risks facing Client Group and how they are being managed, in line with group risk and control assessment requirements.
• Measuring risks facing Client Group and reporting on the outcomes, including proposed changes where required.
• Supporting the delivery of key regulatory obligations including in relation to Consumer Duty and Operational Resilience.
• Maintaining up to date framework documentation and procedures.
• Representing Client Group in regulatory change projects, ensuring the needs of clients are represented, then ensuring the business is aware of new requirements once finalised.

Personal Attributes Required

• Reliable – demonstrate accountability for your responsibilities on a timely and accurate manner.
• Diligent - highly reliable, with excellent attention to detail and a disciplined approach to follow-through and timely follow-up.
• Organised – ability to effectively prioritise multiple tasks, meet deadlines, report on progress.
• Effective communicator – an exceptional ability to communicate clearly both in writing and verbally.
• Energetic – proactive and flexible work attitude alongside passion for delivering.
• Results – driven and process-focussed – motivated by achieving results and delivery.
• Time management – excellent conflict resolution and time management skills including the ability to maintain composure and diffuse challenging situations.
• Collaborative – team driven, with an ability to influence and change the thinking of others.
• Strategically minded – able to take a broader strategic perspective, particularly when it comes to development of fund and client solutions.
• Relationship building – able to build strong relationships both internally and externally.
• Deep knowledge of Fund structures and operational processes.
• Able to challenge yourself and others constructively.

We recognise potential, whoever you are. Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought facilitated by an inclusive culture will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer: you are welcome here regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background or any other protected characteristics.