Business Support Executive

About the Company

We’re a global investment manager helping institutions, intermediaries and individuals invest to fulfil their aspirations. We have around 6,000 people on six continents and have evolved over 200 years to meet the demands of a changing world. The Base Schroders HQ is located in the City of London, in the heart of one of the world’s leading financial centres. The office environment is designed for collaboration and flexible working.

The Team

The Global Technology Management Office (GTMO) in Global Technology (GT) supports the Chief Technology Officer (CTO) ensuring strategic alignment and operational efficiency within the technology functions, covering areas such as people development, communications, education and the administration and management of Leadership Team meetings and committees. It optimises organisational structure, addresses skills gaps, enhances employee experience and focuses on early career and DEI objectives by implementing innovative communication strategies.

What You Will Do

As a Business Support Executive supporting the Global Technology Leadership Team (GT LT) and the Management Office, you will provide outstanding administrative, operational, and project support. Your focus is on ensuring operational excellence, streamlining communication, enabling informed decision‑making and supporting the LT and their management teams with robust processes and insightful data.

Key Accountabilities

• Executive & Administrative Support: Provide comprehensive administrative assistance to the GTLT, including managing complex calendars, scheduling high‑level meetings and prioritising engagements. Lead the preparation, refinement and delivery of high‑impact presentations, reports and other business documents for both internal and external stakeholders. Support GTLT members’ internal and external communications, including coordination of organisational comms, domain townhalls and events. Oversee onboarding and off‑boarding processes for new joiners, consultants and leavers, ensuring seamless integration, transitions and effective record‑keeping. Maintain and update team records, organisational charts, distribution lists and contact information to ensure data accuracy.
• Communications: Provide administrative support for preparing documentation and ensuring efficient internal communications. Act as a communication champion within Global Technology, cascading key messages, sharing updates and promoting upcoming events. Support the preparation and coordination of responses to RFPs (Requests for Proposal) and DDQs (Due Diligence Questionnaires).
• Meeting & Events: Organise logistics for meetings and events, including room bookings, video conferencing, agenda preparation, materials coordination and minute‑taking where required. Support the planning and execution of department‑ and project‑related events, off‑sites, townhalls and social activities, managing all operational details and resource requirements.
• Financial, Procurement & Operations Administration: Arrange international and local travel for GT LT and key personnel, handling travel bookings, visas, accommodation, transport and compliance with company policies. Coordinate finance operations, including raising purchase orders, managing statement‑of‑work documentation, invoice tracking and financial administration. Work closely with the finance and procurement team to ensure budget processes, expense management and approvals are compliant and timely. Champion adoption of best‑practice processes and tools through training, documentation and ongoing support for teams.

The Knowledge, Experience and Qualifications You Need

• Experience supporting multiple senior stakeholders, managing complex calendars and international travel.
• Experience in organising high‑level meetings, events and delivering executive presentations and reports.
• Comprehensive understanding of financial administration, including purchase orders, statement‑of‑work management, invoice processing and general financial controls.
• Confident user of the full MS Office suite (Outlook, Word, Excel, PowerPoint, Teams); experience with reporting and dashboard tools such as Power BI and Tableau is desirable.
• Outstanding organisational skills, attention to detail, commitment to data quality and a process‑improvement mindset.
• Professional communication and interpersonal skills; able to build credibility at all levels.
• Ability to work effectively under pressure and adapt swiftly in a fast‑paced, global environment.
• High standards of integrity, confidentiality and trustworthiness.

What You’ll Be Like

• Forward‑thinking, self‑motivated, resourceful and highly organised, able to prioritise independently across multiple stakeholders.
• Calm and professional, capable of managing shifting priorities and last‑minute changes with good judgement and discretion.
• Proactive and solutions‑driven, maintaining accuracy and quality in all tasks.
• Collaborative team player, willing to share best practice, coach others and ensure departmental success.
• Possesses a positive “can‑do” attitude and a drive for continuous improvement.

We recognise potential, whoever you are. Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought facilitated by an inclusive culture will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal‑opportunities employer: you are welcome here regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio‑economic background or any other protected characteristics.