Sales Support Engineer in Basingstoke

Urbis Schréder is a leading independent lighting solution provider worldwide, believing that lighting can empower people, impact lives, support communities, and transform spaces, cities, and the planet. With sustainability at the heart of our operations, we help cities leverage their lighting upgrades as the foundation for smart city ecosystems, reducing carbon footprints and energy consumption through LED technology and integrated control systems.

The Sales Support Engineer plays a key role in supporting the Commercial Sales team and contributing to the overall growth of the business. This position focuses on providing technical expertise, developing tailored lighting solutions, and assisting in the execution of strategic initiatives that drive key account development, segment expansion, and the retention of existing business.

Main responsibilities:

• Produce lighting calculations primarily using Lighting Reality and Dialux software.
• Create high-quality visual renders, concept proposals, and customer-facing presentations.
• Conduct site demonstrations to showcase product performance and application.
• Attend customer meetings and technical discussions, representing the company professionally.
• Provide accurate and timely technical support to both internal and external stakeholders.
• Undertake site surveys, including detailed lux level assessments.
• Participate in and deliver presentations at lighting seminars, exhibitions, and customer CPD events.

Qualifications Knowledge and Skills:

• Experience in a similar role, but training will be given.
• Strong customer focus with the ability to build credible, lasting relationships.
• Excellent communication skills.
• Commercial awareness and a proactive attitude toward achieving business objectives.
• Target-driven mindset with a commitment to delivering results.
• Effective time-management and organisational capabilities.
• Strong IT proficiency, including Microsoft Office applications.
• Previous experience in the lighting industry is highly desirable.
• Project management abilities, with experience handling multiple concurrent tasks.
• Engineering- or design-based education is advantageous.

What we offer:

• Growth opportunities: You will be part of a global company that encourages employees to learn and develop daily and pursue their career goals within Schréder group.
• A positive work environment: You can expect to work in an environment that is safe, inclusive and supportive, free from discrimination or harassment.
• Open communication: We encourage open communication between employees and managers and feedback and suggestions between all organisational levels.
• Wellbeing: We offer hybrid working, employee assistance programme, private medical insurance, 25 days annual leave, life insurance, pension and bonus scheme.

Respect is one of our Values. Our commitment to inclusivity goes hand in hand with our dedication to sustainability and the environment. Inclusivity is part of who we are, so we encourage applications from all backgrounds, communities and industries and are committed to having a team that is made up of diverse skills, experiences and abilities.

At Schréder, we commit ourselves to co-creating an environment where passionate people work and win together, learn and have fun.

City: United Kingdom (Basingstoke)

Salary range: 20 to 30 K Compensation: GBP GBP yearly