Education Assistant in Newcastle upon Tyne

Salary: £25,249 with progression to £26,707 per annum, pro rata.

Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.

Closing Date: 02 March 2026

The Role

We have an interesting opportunity for an Education Assistant to join our team on a part time basis. You will be based at our Newcastle‑upon‑Tyne campus that has fantastic transport links and state of the art facilities.

Skills

• Communication – written, oral and able to demonstrate empathy
• IT – Microsoft packages
• Organisation and prioritisation

Key Accountabilities

• Provide administrative support to the education function of the School across the full student lifecycle (from registration, through progression to completion).
• Responsible for determining and inputting amendments to annual documentation such as modules (Specialist Topics from November – May) and regulations, seeking advice from academic colleagues where necessary.
• To request, collate, edit and produce course information from academic staff relating to various modules within the Undergraduate programme of study, such as the Specialist Topics.
• Plan the yearly Celebrating Success event – June to November (depending on when the event is held).
• Be responsible for planning, organising and advertising the programme of MBBS staff development sessions around the Northern Region. The programme will include face‑to‑face sessions as well as some delivered virtually.
• Maintain the electronic Staff Development booking and reporting system with respect to setting up workshops, sending and tracking invitations, uploading training materials and sending details to all LEPs. This also requires good knowledge of Microsoft Teams.
• Manage the 'workshop' evaluation process and produce reports as required on activity and satisfaction.
• Plan and organise the yearly Clinical Teaching Forum, a full day of workshops open to all clinical teachers associated with Newcastle University MBBS curriculum.
• Organise and support the prize awards associated with the MBBS programme and provided by external sources. This will include planning and organising the annual prize event to recognise student success and achievement.
• Provide support to the intercalation and electives team in relation to student placements to ensure records are kept up to date.
• Any other duties within the scope and general nature of the grade which may be required. This includes some flexibility in working hours and may include occasional weekend working (in the region of two Saturdays per year).

The Person

Knowledge, Skills and Experience

• Relevant experience in a previous clerical or administrative role
• Working knowledge of relevant systems, equipment, processes and procedures including standard software packages
• Excellent organisational skills with the ability to use initiative, resolve problems independently and manage conflicting priorities
• Good level of literacy and numeracy skills
• Ability to communicate clearly both orally and in writing and be able to tailor content to different audiences
• Good I.T. skills, i.e. good working knowledge of Microsoft Office products including Excel, Word, Outlook, PowerPoint and Teams
• Ability to analyse data
• Familiarity with work priorities and those of colleagues
• Ability to learn and understand relevant University policies and procedures, as they affect the role
• Be able to work quickly and accurately to tight deadlines, paying attention to detail

Qualifications

English Language and Mathematics at GCSE Level 4 (or equivalent) or vocational qualifications, plus work experience in a relevant administrative role; or substantial relevant work experience in the unit or a comparable setting.

Newcastle University is a global University where everyone is treated with dignity and respect. As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution. We are committed to being a fully inclusive university which actively recruits, supports and retains colleagues from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all of our employees and the communities they represent.

We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams, we believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our university and student population.

At Newcastle University we hold a Gold Athena Swan award in recognition of our good employment practices for the advancement of gender equality. We also hold a Race Equality Charter Bronze award in recognition of our work towards tackling race inequality in higher education REC. We are a Disability Confident employer and will offer an interview to disabled applicants who meet the essential criteria for the role as part of the offer and interview scheme. In addition, we are a member of the Euraxess initiative supporting researchers in Europe.