At a Glance
- Tasks: Support pavement licensing enforcement and engage with the public across Worcestershire.
- Company: Bromsgrove District Council, committed to community service and regulatory compliance.
- Benefits: Competitive pay, flexible hours, and mileage expenses covered.
- Other info: Immediate start available; perfect for those seeking part-time or full-time work.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Experience with the public, strong communication skills, and a full UK driving licence.
The predicted salary is between 15.31 - 15.31 £ per hour.
Regulatory Support Officer
Location: Wyre Forest House, Kidderminster, DY11 7WF Field-Based Across Worcestershire (own vehicle required, mileage expenses payable)
- Pay Rate: £15.31 per hour PAYE or £19.45 Umbrella
- Contract Length: 3 to 6 months
- Immediate start available for suitable candidates
About the Role
We are seeking a Regulatory Support Officer on behalf of Bromsgrove District Council to support the Licensing Team with the enforcement of pavement licensing across Worcestershire.
This is a varied field-based role involving visits to businesses, engagement with the public, investigation of complaints, evidence gathering, and supporting wider regulatory enforcement activities.
The successful candidate will help ensure businesses comply with relevant legislation while delivering excellent customer service.
Key Responsibilities
- Support pavement licensing enforcement activities across Worcestershire.
- Conduct site visits and inspections.
- To undertake interventions at lower risk food business premises, to ensure compliance with the relevant legislative requirements.
- Investigate low-level complaints and service requests.
- Gather evidence, take statements, and support enforcement actions.
- Provide advice and guidance to businesses and members of the public.
- Prepare reports, correspondence, and maintain accurate records.
- Liaise with partner agencies and stakeholders where appropriate.
- Support wider regulatory and environmental health functions as required.
Essential Requirements
- Experience dealing with members of the public.
- Excellent verbal and written communication skills.
- Strong organisational and report-writing abilities.
- Good IT skills, including Microsoft Word, Excel, and internet applications.
- Ability to work independently and as part of a team.
- Professional, tactful, and able to maintain confidentiality.
- Full UK driving licence and access to a vehicle, with the ability to travel throughout Worcestershire.
- Educated to A-Level standard or equivalent Level 3 qualification.
Desirable
- Experience working within a regulatory, licensing, environmental health, compliance, or enforcement environment.
- Knowledge of licensing, environmental health, consumer protection, or related legislation.
- Understanding of regulatory practices and legal processes.
- Relevant Level 4 qualification, such as a Regulatory Compliance Apprenticeship.
All offers will be subject to satisfactory compliance screening, including right to work in the UK and references.
If you enjoy working with the public, have a keen eye for compliance, and are looking for a rewarding field-based role, we'd love to hear from you.
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Regulatory Support Officer employer: Schools Choice
Schools’ Choice is an excellent employer, offering a supportive work culture that values teamwork and dedication. Located at the North Wales Police HQ Canteen in Colwyn Bay, employees benefit from a friendly environment and the opportunity to contribute to the community through quality food service. With flexible part-time hours and a focus on employee growth, this role is perfect for those looking to make a meaningful impact while enjoying a balanced work-life schedule.
