At a Glance
- Tasks: Manage service charge administration and support debt recovery processes.
- Company: Join Schools’ Choice and Redditch Borough Council in a collaborative environment.
- Benefits: Competitive hourly rate of £14.13 and hybrid working options.
- Other info: 3-month contract with opportunities for growth in a supportive team.
- Why this job: Make a difference in housing income while enhancing customer experiences.
- Qualifications: Experience in financial services and knowledge of housing legislation required.
The predicted salary is between 29000 - 30000 £ per year.
Schools’ Choice, in partnership with Redditch Borough Council, is seeking a Charges Advisor to support the Housing Income department. The role involves managing service charge administration and debt recovery processes while ensuring a positive customer experience.
This position, based in Redditch with hybrid working, requires experience in financial services and knowledge of housing legislation. The contract is for 3 months, with a competitive hourly rate of £14.13.
Hybrid Housing Charges Advisor - Data-Driven Income Support in Redditch employer: Schools Choice
Schools’ Choice offers a dynamic and supportive work environment in Redditch, where employees are valued for their contributions to the Housing Income department. With a focus on professional development and a commitment to fostering a positive customer experience, this role provides an excellent opportunity for growth within the financial services sector while enjoying the flexibility of hybrid working arrangements.
StudySmarter Expert Advice🤫
We think this is how you could land Hybrid Housing Charges Advisor - Data-Driven Income Support in Redditch
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and financial services sectors. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching Schools’ Choice and Redditch Borough Council. Knowing their values and recent projects will help you stand out and show you're genuinely interested in the role.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to service charge administration and debt recovery. We want you to feel confident and ready to impress!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates like you!
We think you need these skills to ace Hybrid Housing Charges Advisor - Data-Driven Income Support in Redditch
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in financial services and any relevant knowledge of housing legislation. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Charges Advisor role. Share specific examples of how you've managed service charge administration or debt recovery processes in the past.
Showcase Your Customer Service Skills:Since this role involves ensuring a positive customer experience, make sure to highlight any previous roles where you’ve excelled in customer service. We love candidates who can demonstrate empathy and problem-solving skills!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Schools Choice
✨Know Your Numbers
Make sure you brush up on your financial services knowledge. Be prepared to discuss specific figures related to service charge administration and debt recovery processes. This shows that you understand the role's requirements and can handle the financial aspects effectively.
✨Familiarise Yourself with Housing Legislation
Since this role involves housing legislation, take some time to review relevant laws and regulations. Being able to reference specific legislation during your interview will demonstrate your expertise and commitment to compliance in the housing sector.
✨Customer Experience is Key
Think of examples from your past work where you enhanced customer experience, especially in a financial context. Be ready to share how you resolved issues or improved processes, as this will highlight your ability to maintain a positive customer experience in the role.
✨Prepare for Hybrid Working Questions
As this position offers hybrid working, be prepared to discuss how you manage your time and productivity in a flexible work environment. Share strategies you've used in the past to stay organised and effective while working remotely.
