At a Glance
- Tasks: Support housing services with customer-focused admin tasks and property management.
- Company: Join North Northamptonshire Council, a respected public sector organisation.
- Benefits: Earn £15.06 per hour, enjoy a stable 37-hour work week, and gain valuable experience.
- Other info: Flexible working environment with opportunities for professional growth.
- Why this job: Make a difference in your community while developing essential skills in housing management.
- Qualifications: Clear communicator with office experience; knowledge of housing is a plus.
The predicted salary is between 15.06 - 15.06 £ per hour.
Pay: £15.06 per hour, 37 hours per week, Mon-Fri.
Location: Corby, NN17 4SW; Kettering, NN16 8PP – Office based only.
Length: until 29th September 2026.
Opus People Solutions are recruiting on behalf of North Northamptonshire Council for an experienced Housing Assistant to join their Housing Services department to provide support with a range of customer focused administrative tasks.
Responsibilities
- Management of property tenancies and garage allocations
- Lettings: arranging signups and viewings with applicants
- Preparing and distributing documentation relating to garage licence holders as well as the creation of new tenancies, voids, tenancy changes, and mutual exchanges
- Updating the Housing IT system with any changes to tenancies and lettings as they occur
- Raising inspection requests and offers
- Management of accounts and rechargeable repairs: letter production, rent credit, adjustment and refund documents
- Raising requisitions and processing invoices
- Taking payments for accounts
- Tenant involvement and engagement activities: producing and organising the printing of materials, flyers and agenda preparation
- Taking and typing up meeting notes/minutes in support of the Tenant Engagement Officers/Tenant Advisory Panel
- Effective and inclusive customer service: providing advice, information or answers to queries that may arise at the first point of contact
- Maintaining accurate electronic and paper house files, case notes, letters and forms by filing, scanning and system updating
- Monitoring and recording of all post and e-mail correspondence, directing to the appropriate officer
Candidate Profile
We are looking for a clear communicator with a proactive, customer-focused attitude, with experience of working in an office environment, ideally within Housing, and carrying out a range of administrative tasks, effectively managing and prioritising own workload.
The perfect candidate will:
- Be a quick learner with strong organisational skills
- Collaborate well with others and be flexible in their approach to meet the demands of the post and team, working flexibly where necessary
- Be able to deal with confidential and sensitive information
- Be proficient in Microsoft Office (Word, Excel, PowerPoint and Outlook)
- Understand and be able to comply with the Council's policies and procedures
Desirable
- Experience or knowledge of housing management practice and housing legislation
- Experience of working within a local authority housing department or registered social landlord or a similar role
- Hold or be studying for a relevant housing qualification (CIH Level 2 Diploma or equivalent), Membership of CIH
If you are looking for your next role, which will provide you with a broad invaluable range of further skills and experience within a highly respected public sector organisation, don't hesitate to apply now!
Housing Assistant in Kettering employer: Schools Choice
North Northamptonshire Council is an excellent employer, offering a supportive work culture that prioritises employee development and community engagement. As a Housing Assistant, you will benefit from a stable work environment with opportunities for professional growth, all while contributing to meaningful projects that enhance the lives of local residents in Corby and Kettering.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Assistant in Kettering
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like Schools Choice, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like Schools Choice and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Housing Assistant in Kettering
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Schools Choice and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Schools Choice
✨Get to Know Public Sector Values
Before your interview with Schools Choice, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Schools Choice.
