At a Glance
- Tasks: Manage ocean import shipments and ensure smooth processes for customers.
- Company: Friendly and collaborative forwarding company expanding their team.
- Benefits: Competitive salary, bonus scheme, free parking, and generous holiday entitlement.
- Other info: Enjoy a dynamic role with opportunities for growth and overtime pay.
- Why this job: Join a welcoming team and enhance your career in freight forwarding.
- Qualifications: Experience in freight forwarding and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Our long standing client is expanding their Ocean Imports team and are looking for an experienced, customer driven professional to join their friendly and collaborative department. If you enjoy managing shipments from end to end and building strong customer relationships, this could be the perfect next step in your forwarding career with a genuinely welcoming and friendly business.
What We Offer
- Working hours: Monday to Friday, 09:00-17:30 with 1 hour lunch
- Overtime: Available during busy periods, paid at time and a half
- Company Bonus scheme: Enrolment after successful completion of a 3 month probation period
- Free Car parking
- Holiday entitlement: 23 days + bank holidays rising to 25 days with service + BH
- Employee Assistance Programme: 24-hour confidential support line
About the Role
You will be responsible for handling FCL and LCL ocean import shipments from start to finish, ensuring a smooth and efficient process for our customers. This is a varied role that offers autonomy, customer interaction, and the chance to work closely with a knowledgeable team.
Daily Responsibilities Include:
- Booking import shipments (FCL & LCL) into system
- Checking documentation for compliance
- Communicating with customers via phone and email
- Preparing customs declarations
- Arranging deliveries with suppliers
- Preparing and issuing invoices
- Approving supplier invoices
- Providing PODs
- Quoting and arranging new shipments
About You
We’re looking for someone for our client who brings:
- Experience in the freight forwarding industry, ideally managing key accounts
- Strong communication skills across customers, suppliers, and internal teams
- Someone who has experience in customs declarations, not full customs needed
- High attention to detail and accuracy in documentation and processes
- A proactive, organised approach and a positive team mindset
Import Clerk in Ipswich employer: Schools Choice
Join a dynamic and supportive team as an Import Clerk in Ipswich, where your contributions are valued and recognised. With a focus on employee well-being, we offer competitive benefits including a company bonus scheme, generous holiday entitlement, and a 24-hour Employee Assistance Programme. Our collaborative work culture fosters professional growth and encourages strong customer relationships, making this an ideal environment for those looking to advance their careers in freight forwarding.
StudySmarter Expert Advice🤫
We think this is how you could land Import Clerk in Ipswich
✨Tip Number 1
Network like a pro! Reach out to your connections in the freight forwarding industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their team and how you can contribute to their success.
✨Tip Number 3
Practice your communication skills! Since this role involves a lot of customer interaction, being able to articulate your thoughts clearly will set you apart. Consider mock interviews with friends or family.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Import Clerk in Ipswich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in the freight forwarding industry, especially with ocean imports. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your customer service skills and any specific experiences that relate to managing shipments and customs declarations.
Showcase Your Communication Skills:Since this role involves a lot of communication with customers and suppliers, make sure your application reflects your strong communication skills. We love candidates who can convey information clearly and effectively, so let that shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our friendly team!
How to prepare for a job interview at Schools Choice
✨Know Your Stuff
Make sure you brush up on your knowledge of FCL and LCL shipments, as well as customs declarations. Being able to discuss specific processes and regulations will show that you're serious about the role and understand the industry.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice how you'll communicate your ideas clearly. Think of examples where you've successfully managed customer relationships or resolved issues, and be ready to share them during the interview.
✨Attention to Detail is Key
Prepare to demonstrate your attention to detail. You might be asked about how you ensure compliance in documentation or how you handle discrepancies. Bring examples from your past experience that highlight your accuracy and thoroughness.
✨Be Proactive and Positive
Exude a proactive attitude during the interview. Share instances where you've taken initiative in your previous roles. A positive mindset can go a long way, so let your enthusiasm for the role and the company shine through!
