At a Glance
- Tasks: Be the go-to person for IT support, resolving issues and logging incidents.
- Company: Join Schools’ Choice, a supportive organisation in Ipswich with a focus on education.
- Benefits: Enjoy hybrid working, competitive pay, and opportunities for professional growth.
- Other info: Great chance to kickstart your career in IT with a friendly team.
- Why this job: Make a difference by helping others with their IT needs in a dynamic environment.
- Qualifications: Customer service skills and a passion for technology are essential.
The predicted salary is between 25000 - 35000 £ per year.
Schools’ Choice in Ipswich seeks an IT Service Desk Analyst to be the first point of contact for IT support across the organisation. The role, based in Ipswich with hybrid working, focuses on delivering a professional, customer-focused service and ensuring incidents and service requests are resolved efficiently while contributing to continuous improvement.
You will log incidents, provide first-line resolution for hardware, software and systems, escalate more complex issues, and support.
Hybrid IT Service Desk Analyst - First-Line Support in Ipswich employer: Schools Choice
Schools’ Choice is an excellent employer, offering a supportive work culture that values teamwork and dedication. Located at the North Wales Police HQ Canteen in Colwyn Bay, employees benefit from a friendly environment and the opportunity to contribute to the community through quality food service. With flexible part-time hours and a focus on employee growth, this role is perfect for those looking to make a meaningful impact while enjoying a balanced work-life schedule.
