At a Glance
- Tasks: Support and maintain business applications while resolving issues and enhancing system efficiency.
- Company: Join Schools Choice, a leader in educational support services with over 25 years of experience.
- Benefits: Enjoy 25 days annual leave, pension scheme, flexible working, and career development opportunities.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in education by improving systems that help schools succeed.
- Qualifications: Strong IT skills, problem-solving abilities, and a passion for technology are essential.
The predicted salary is between 24785 - 24785 £ per year.
Are you passionate about technology, problem solving, and delivering exceptional service? Schools Choice is looking for a dedicated Technical Administrator to join our Systems Team.
Who are Schools Choice?
Schools Choice is a leading provider of educational support services, helping schools and academies operate efficiently and effectively. With over 25 years of experience, we specialise in delivering high quality solutions across areas such as administration, finance, governance and business services. Our expert teams work closely with schools to provide tailored support, allowing them to focus on what matters most, educating children and helping them succeed. As part of the Vertas Group, we are committed to delivering a professional, reliable service and continuously improving to meet the evolving needs of the education sector.
About the Role:
Based in Ipswich, you will be working within our systems team, supporting the administration and maintenance of multiple business applications. You will play a key role in ensuring systems run smoothly, resolving issues, and supporting projects that help improve how we work.
Your responsibilities will include:
- Maintaining and supporting various business systems and applications
- Troubleshooting system issues and resolving user queries
- Producing bespoke reports for key stakeholders
- Supporting system projects, including onboarding new customers
- Maintaining high standards across administrative processes
- Creating and following user guidance documentation
- Acting as a customer focused first point of contact
- Raising and managing support tickets with third parties
- Working independently and as part of a team to meet deadlines
- Driving improvements and helping enhance system efficiency
Who are we looking for?
- Strong IT skills including Microsoft Office such as Excel, Word and Outlook
- A willingness to learn new systems and develop technical knowledge
- Good communication skills, both written and verbal
- Strong problem solving and analytical skills
- Ability to manage and prioritise workload effectively
- Experience working in a customer focused environment
- Ability to work independently and support team members when needed
What You'll Bring
- A proactive and solution focused mindset
- Strong organisational and time management skills
- A passion for technology and continuous improvement
- The right to work in the UK
What We Offer
- 25 days annual leave plus bank holidays, rising to 26 days with service
- Pension scheme
- Company sick pay
- Employee assistance programme including GP and counselling
- Discount schemes and wellbeing support
- Career development opportunities and progression
- Flexible working options
If you are ready to bring your skills to a company that values people, service and innovation in education, apply now and start your journey with Schools Choice.
Business Support & Administration Technical Administrator Ipswich, Suffolk Up to £24,785 / year employer: Schools Choice
Schools Choice is an exceptional employer that prioritises the growth and well-being of its employees while delivering vital support services to the education sector. Located in Ipswich, our collaborative work culture fosters innovation and continuous improvement, offering generous benefits such as 25 days of annual leave, a pension scheme, and career development opportunities. Join us to be part of a dedicated team that values technology, problem-solving, and exceptional service, all while making a meaningful impact on the education of children.
