At a Glance
- Tasks: Support housing services with customer-focused admin tasks and manage property tenancies.
- Company: Join North Northamptonshire Council, a respected public sector organisation.
- Benefits: Earn £15.06 per hour, enjoy a stable 37-hour work week, and gain valuable experience.
- Other info: Flexible working environment with opportunities for professional growth.
- Why this job: Make a real difference in the community while developing your skills in housing management.
- Qualifications: Clear communicator with office experience; knowledge of housing practices is a plus.
The predicted salary is between 15.06 - 15.06 £ per hour.
Pay: £15.06 per hour, 37 hours per week, Mon-Fri.
Location: Corby, NN17 4SW; Kettering, NN16 8PP – Office based only.
Length: until 29th September 2026.
Opus People Solutions are recruiting on behalf of North Northamptonshire Council for an experienced Housing Assistant to join their Housing Services department to provide support with a range of customer focused administrative tasks.
Responsibilities
- Management of property tenancies and garage allocations
- Lettings: arranging signups and viewings with applicants
- Preparing and distributing documentation relating to garage licence holders as well as the creation of new tenancies, voids, tenancy changes, and mutual exchanges
- Updating the Housing IT system with any changes to tenancies and lettings as they occur
- Raising inspection requests and offers
- Management of accounts and rechargeable repairs: letter production, rent credit, adjustment and refund documents
- Raising requisitions and processing invoices
- Taking payments for accounts
- Tenant involvement and engagement activities: producing and organising the printing of materials, flyers and agenda preparation
- Taking and typing up meeting notes/minutes in support of the Tenant Engagement Officers/Tenant Advisory Panel
- Effective and inclusive customer service: providing with advice, information or answers to queries that may arise at the first point of contact
- Maintaining accurate electronic and paper house files, case notes, letters and forms by filing, scanning and system updating
- Monitoring and recording of all post and e‑mail correspondence, directing to the appropriate officer
Candidate Profile
We are looking for a clear communicator with a proactive, customer-focused attitude, with experience of working in an office environment, ideally within Housing, and carrying out a range of administrative tasks, effectively managing and prioritising own workload.
The perfect candidate will:
- Be a quick learner with strong organisational skills
- Collaborate well with others and be flexible in their approach to meet the demands of the post and team, working flexibly where necessary
- Be able to deal with confidential and sensitive information
- Be proficient in Microsoft Office (Word, Excel, PowerPoint and Outlook)
- Understand and be able to comply with the Council's policies and procedures
Desirable
- Experience or knowledge of housing management practice and housing legislation
- Experience of working within a local authority housing department or registered social landlord or a similar role
- Hold or be studying for a relevant housing qualification (CIH Level 2 Diploma or equivalent), Membership of CIH
If you are looking for your next role, which will provide you with a broad invaluable range of further skills and experience within a highly respected public sector organisation, don't hesitate to apply now!
Housing Assistant employer: Schools Choice
Schools’ Choice is an excellent employer, offering a supportive work culture that values teamwork and dedication. Located at the North Wales Police HQ Canteen in Colwyn Bay, employees benefit from a friendly environment and the opportunity to contribute to the community through quality food service. With flexible part-time hours and a focus on employee growth, this role is perfect for those looking to make a meaningful impact while enjoying a balanced work-life schedule.
