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- Tasks: Lead a dynamic team to ensure top-notch customer service and café operations.
- Company: Join Churchill Catering, part of Vertas Group Limited, at the stunning Forest Lodge Café.
- Benefits: Enjoy a competitive salary, company pension, and employee mentoring programme.
- Why this job: Be part of a growing organisation that values sustainability and exceptional catering experiences.
- Qualifications: Previous management experience and strong stakeholder management skills are essential.
- Other info: Full-time role with a schedule of 5 days out of 7, including weekends.
The predicted salary is between 22500 - 29000 £ per year.
Exciting new opportunity available to work at the picturesque Forest Lodge Cafe. We are looking for an experienced Catering Manager to join us at The Forest Lodge Café near Aberfoyle. This role will require the leadership and responsibility of ensuring excellent customer service at all times, full responsibility of the service delivered on site, but also day to day functions of a management position which includes administration, financial controls and responsibility. You will be supported by the Assistant Catering Manager in leading and motivating the team, supervision of the café including monitoring hygiene standards, staff training and all day-to-day operations of the kitchen and front of house.
As part of this role you will lead on time management skills, be able to liaise at stakeholder level, promote sustainability and provide suitable line management development with the team driving objectives and targets to deliver the best service to our clients.
The day-to-day responsibilities include but are not limited to:
- Full responsibility & ownership of supervision of the café including monitoring hygiene standards, staff training and all day-to-day operations of the kitchen and front of house.
- Administrative work, including placing orders, cash handling, stock control and monitoring of food budgets.
- Oversight and ownership of checking and recording all food/non-food deliveries and taking any necessary action required.
- Controlling costs for consumables and staff labour to ensure the business is profitable.
- Stakeholder management.
Skills and Experience:
- Previous team management experience with the ability to motivate and support team members effectively.
- Demonstrable stakeholder management experience.
- Listening and responding to colleagues, customers and suppliers needs to achieve the best outcome and service.
- The ability to adapt and respond to change in a growing organisation and make decisions when required.
- Previous knowledge of financials including profit & loss margins, staff budget and cash registering.
- Background in management for 1 year or more.
If you possess a passion for delivering exceptional catering & customer experiences and have the required skills to drive and lead a dynamic team effectively, we encourage you to apply for this exciting opportunity.
Job Types: Full-time, Permanent
Pay: £26,500.00-£27,500.00 per year
Benefits:
- Company pension
- Employee mentoring programme
Schedule: 5 days out of 7 to include every other weekend
Work Location: In person
Catering Manager employer: Schools’ Choice
Contact Detail:
Schools’ Choice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Manager
✨Tip Number 1
Familiarise yourself with the Forest Lodge Café and its offerings. Understanding the menu, customer demographics, and local competition will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you motivated staff or improved team performance.
✨Tip Number 3
Highlight your experience with financial management. Be prepared to talk about how you've previously controlled costs, managed budgets, and ensured profitability in a catering or hospitality setting.
✨Tip Number 4
Demonstrate your commitment to sustainability and excellent customer service. Think of ways you've implemented sustainable practices in previous roles and be ready to share how you prioritise customer satisfaction.
We think you need these skills to ace Catering Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in catering management, team leadership, and financial controls. Use specific examples that demonstrate your ability to manage a café environment effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and catering. Mention your previous experience in managing teams and how you can contribute to the success of the Forest Lodge Café.
Highlight Relevant Skills: In your application, emphasise skills such as stakeholder management, time management, and adaptability. Provide examples of how you've successfully implemented these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a management role.
How to prepare for a job interview at Schools’ Choice
✨Showcase Your Leadership Skills
As a Catering Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you successfully managed a team, resolved conflicts, or improved team performance.
✨Understand Financial Management
Since the role involves financial controls, brush up on your knowledge of profit and loss margins, budgeting, and cash handling. Be ready to discuss how you've managed budgets in previous roles and any strategies you've used to control costs.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Think of specific instances where you went above and beyond for customers or implemented changes that improved customer satisfaction. This will show your commitment to delivering exceptional service.
✨Prepare for Stakeholder Management Questions
The job requires liaising with various stakeholders. Be prepared to discuss your experience in managing relationships with suppliers, customers, and team members. Highlight your communication skills and how you've navigated challenging situations.
