At a Glance
- Tasks: Manage daily operations at Bewdley Museum, ensuring a great experience for all visitors.
- Company: Join Wyre Forest District Council and be part of a vibrant museum team.
- Benefits: Competitive hourly pay, flexible shifts, and a chance to work in a cultural setting.
- Other info: Opportunity to develop skills in event management and marketing within a supportive environment.
- Why this job: Make a difference in the community while sharing your passion for history and culture.
- Qualifications: Experience in customer service and leadership, with a flair for engaging with the public.
The predicted salary is between 31500 - 38500 £ per year.
- Museum Assistant & Museum Coordinator
- Position
- Type: Bank Shifts/ Part time
- Hourly
Pay: Assistant shifts £13.88
Coordinator shifts £16.17
Hours: Mon-Sun between 9.45am-4.45pm
Location: Bewdley Museum DY12 2AE
This is a temporary vacancy covering Annual Leave and Sickness.
Role overview: Opus People Solutions are recruiting on behalf of Wyre Forest District Council for a Museum Assistant/ Coordinator to manage day-to-day operations of Bewdley Museum site, shop, tourist information and Jubilee Gardens.
You will supervise and manage the Museum assistants, volunteers, casuals and apprentices to deliver best quality, performance, and compliance in all aspects of Museum Services.
Responsible for financial systems and purchasing for the shop and site.
Marketing and managing Heritage weddings at the museum, liaising with customers, registrars, and ensuring the venue meets the legal requirements of the licence.
- Role Responsibilities
- Key holder, responsible for setting alarms and deactivating
- Oversee evacuating the building in the event of an emergency and be fully trained in the Museums' fire, emergency and health & safety procedures
- Cashing up and placing monies in the safe
- Manage event bookings, viewings and social media
- Prioritise workloads for Museum staff, create rotas and work to objectives and weekly plan
- Monitor and solve customer service problems, interacting daily with customers and public face to face, telephone and email
- Assist in the day-to-day operations of the museum and tourist information centre, providing a warm welcome to all visitors.
- Offer information and support to tourists regarding local attractions, events, and services.
What we're looking for
- NVQ Level 4 in Customer Services or equivalent
- To have a minimum of 3 years' experience within a tourism, retail and/or customer service environment and worked at supervisor/ manager level
- Sound knowledge of customer service principles and experience in dealing with the public.
- Excellent numeracy and literacy skills with a knowledge of computing systems and budget management.
- Level 3 award first aid in work or knowledge of governed legislative requirements and understanding of concise risk assessments for Health & Safety of employee's, visitors, customers, and general public.
- #J-18808-Ljbffr
Museum Assistant in Bewdley employer: Schools Choice
Schools’ Choice is an excellent employer, offering a supportive work culture that values teamwork and dedication. Located at the North Wales Police HQ Canteen in Colwyn Bay, employees benefit from a friendly environment and the opportunity to contribute to the community through quality food service. With flexible part-time hours and a focus on employee growth, this role is perfect for those looking to make a meaningful impact while enjoying a balanced work-life schedule.