At a Glance
- Tasks: Train school staff on our innovative software and ensure they succeed from day one.
- Company: Join SchoolGrid, a fast-growing tech company transforming school catering.
- Benefits: Enjoy flexible freelance work, mileage allowance, and ongoing growth opportunities.
- Other info: Full training provided, with a supportive team ready to help you thrive.
- Why this job: Make a real impact by helping schools improve their catering services.
- Qualifications: Experience in client-facing training roles and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Portsmouth, United Kingdom | Posted on 29/04/2026
SchoolGrid provides kitchen management software to primary and secondary schools and catering providers in the public sector. We have a proven track record of increasing meal uptake, productivity and efficiency, while reducing staffing, food costs and food waste. As a friendly and supportive team, we take pride in customer satisfaction and provide staff with the time and support to succeed. We’re a fast‑growing company seeking talented people to join our journey.
We’re looking for professional, organised, and people‑focused freelance software trainers to join our expanding team.
About Us
SchoolGrid provides trusted software solutions to primary and secondary schools, catering providers and local authorities across the UK. With deep experience in the school catering space, we build long‑term partnerships and deliver technology that works in the real world. Due to rapid company growth, we are expanding our freelancer portfolio to ensure clients receive excellent on‑site support and training.
The Role
This role is all about helping our clients succeed from day one. You will be the face of SchoolGrid on site, visiting new and existing client schools to deliver high‑quality training and support. You will take ownership of the physical set‑up, including pre‑installation site visits and setting up SchoolGrid computer terminals. Full training and shadowing with an experienced staff member will be provided before you attend any sites solo, ensuring you are fully confident and equipped to represent us.
Key Responsibilities
- Attend client sites to train new or existing staff on how to get the most out of the SchoolGrid platform.
- Complete pre‑installation site visits and set up/install SchoolGrid computer terminals efficiently.
- Represent SchoolGrid professionally at all times, building trusted relationships with school staff and caterers.
- Strictly follow school protocols, safeguarding procedures, and maintain high standards of confidentiality and data protection.
- Ensure punctual attendance and provide a reliable, consistent service to our clients.
Requirements
We are looking for candidates with prior experience in a client‑facing training role. This does not strictly need to be within the software sector; however, you must have a track record of successfully onboarding or training on a product, system, or process. If you have experience demonstrating how things work and guiding users patiently through a learning curve, we want to hear from you.
Key Skills and Requirements
- Excellent written and verbal communication skills, with a calm and confident manner.
- A methodical, problem‑solving mindset with an eye for detail.
- Empathetic and patient, with a genuine commitment to helping clients succeed.
- Collaborative team player who thrives in a fast‑moving environment.
- Professional attitude with strong verbal communication skills; confident explaining systems to varied audiences.
- Smart appearance is essential (Company polo shirt provided).
- A valid DBS certificate (or willingness to obtain one).
- Ability to travel to schools within your local area, with flexibility to travel further afield when required.
What We Offer
- Flexibility: Flexible freelance work to suit your schedule.
- Expenses: Mileage and expenses allowance.
- Growth: Ongoing opportunities within a growing company.
- Support: Full support and training provided to ensure your success.
Freelance Software Trainer (Portsmouth) employer: SchoolGrid
At SchoolGrid, we pride ourselves on being an excellent employer by offering a supportive and flexible work environment for our Freelance Software Trainers. With comprehensive training and the opportunity to work closely with experienced staff, you will not only enhance your skills but also contribute to the success of schools across Oxfordshire. Our commitment to professional development and client satisfaction makes this role both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Freelance Software Trainer (Portsmouth)
✨Tip Number 1
Network like a pro! Reach out to your connections in the education and software sectors. Attend local meetups or online webinars related to training and software solutions. You never know who might have a lead on a freelance opportunity!
✨Tip Number 2
Show off your skills! Create a short video or presentation demonstrating your training style and how you engage with clients. Share this on your social media or professional profiles to catch the eye of potential employers.
✨Tip Number 3
Tailor your approach! When reaching out to potential clients, mention specific ways you can help them succeed with SchoolGrid. Highlight your experience in client-facing roles and how you can make their onboarding process smooth and effective.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented freelance trainers. Make sure your application stands out by showcasing your relevant experience and enthusiasm for helping schools thrive.
We think you need these skills to ace Freelance Software Trainer (Portsmouth)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Freelance Software Trainer role. Highlight your experience in client-facing training and how it aligns with our mission at SchoolGrid. We want to see how you can help our clients succeed!
Show Off Your Communication Skills:Since this role requires excellent written and verbal communication, don’t hold back! Use clear and concise language in your application. We’re looking for someone who can explain complex systems simply, so let that shine through.
Demonstrate Your Problem-Solving Mindset:In your application, share examples of how you've tackled challenges in previous roles. We love a methodical approach, so show us how you’ve used your problem-solving skills to help clients or colleagues in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our friendly team at SchoolGrid!
How to prepare for a job interview at SchoolGrid
✨Know the Company Inside Out
Before your interview, take some time to research SchoolGrid and its mission. Understand their software solutions and how they impact schools and catering providers. This knowledge will help you demonstrate your genuine interest in the role and show that you're aligned with their values.
✨Showcase Your Training Experience
Be ready to discuss your previous training roles and how you've successfully onboarded users. Prepare specific examples of how you've helped clients understand a product or system, especially if it involved patience and empathy. This will highlight your suitability for the freelance software trainer position.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios where you had to adapt your training style to meet different learning needs. Practising these responses will help you feel more confident during the interview.
✨Dress the Part
Since a smart appearance is essential, make sure you dress professionally for the interview. Even though you’ll receive a company polo shirt, showing up well-presented will reflect your understanding of the role's requirements and your commitment to representing SchoolGrid positively.
