Freelance Software Trainer (East Anglia) in Norwich
Freelance Software Trainer (East Anglia)

Freelance Software Trainer (East Anglia) in Norwich

Norwich Freelance 13 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Train school staff on the SchoolGrid platform and set up computer terminals.
  • Company: Join SchoolGrid, a trusted software provider for schools across the UK.
  • Benefits: Enjoy flexible freelance work, mileage allowance, and ongoing growth opportunities.
  • Other info: Full training provided, with a supportive team to help you succeed.
  • Why this job: Make a real difference in schools while developing your training skills.
  • Qualifications: Experience in client-facing training roles and excellent communication skills.

The predicted salary is between 13 - 16 £ per hour.

We’re looking for professional, organised, and people focused Freelance Software Trainers to join our expanding team.

About Us: SchoolGrid provides trusted software solutions to primary and secondary schools, catering providers, and local authorities across the UK. With deep experience in the school catering space, we pride ourselves on building long‑term partnerships and delivering technology that works in the real world. Due to rapid company growth, we are looking to expand our freelancer portfolio to ensure our clients receive excellent, on‑site support and training.

The Role: This role is all about helping our clients succeed from day one. You will be the face of SchoolGrid on site, visiting new and existing client schools to deliver high‑quality training and support. You will take ownership of the physical set‑up, including pre‑installation site visits and setting up SchoolGrid computer terminals. Full training and shadowing with an experienced staff member will be provided before you attend any sites solo, ensuring you are fully confident and equipped to represent us.

Key Responsibilities

  • Training & Support: Attend client sites to train new or existing staff on how to get the most out of the SchoolGrid platform.
  • Installation: Complete pre‑installation site visits and set up/install SchoolGrid computer terminals efficiently.
  • Professional Representation: Represent SchoolGrid professionally at all times, building trusted relationships with school staff and caterers.
  • Compliance: Strictly follow school protocols, safeguarding procedures, and maintain high standards of confidentiality and data protection.
  • Reliability: Ensure punctual attendance and provide a reliable, consistent service to our clients.

Requirements: We are looking for candidates who have prior experience in a client‑facing training role. This does not strictly need to be within the software sector; however, you must have a track record of successfully onboarding or training on a product, system, or process. If you have experience demonstrating how things work and guiding users patiently through a learning curve, we want to hear from you.

Key Skills And Requirements

  • Excellent written and verbal communication skills, with a calm and confident manner.
  • A methodical, problem‑solving mindset with an eye for detail.
  • Empathetic and patient, with a genuine commitment to helping clients succeed.
  • Collaborative team player who thrives in a fast‑moving environment.
  • Communication: A professional attitude with strong verbal communication skills; you should be confident explaining systems to varied audiences.
  • Appearance: Smart appearance is essential (Company polo shirt provided).
  • Checks: A valid DBS certificate (or a willingness to obtain one).
  • Mobility: Ability to travel to schools within your local area, with the flexibility to travel further afield when required.

Benefits

  • Flexibility: Flexible freelance work to suit your schedule.
  • Expenses: Mileage and expenses allowance.
  • Growth: Ongoing opportunities within a growing company.
  • Support: Full support and training provided to ensure your success.

Freelance Software Trainer (East Anglia) in Norwich employer: SchoolGrid

At SchoolGrid, we pride ourselves on being an excellent employer by offering flexible freelance opportunities that allow you to manage your own schedule while making a meaningful impact in the education sector. Our supportive work culture fosters professional growth through comprehensive training and ongoing development, ensuring you feel confident and equipped to deliver exceptional service to our clients. Join us in East Anglia and be part of a dedicated team that values collaboration and empowers you to help schools succeed with our innovative software solutions.
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Contact Detail:

SchoolGrid Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Freelance Software Trainer (East Anglia) in Norwich

✨Tip Number 1

Network like a pro! Reach out to your connections in the education and software sectors. Attend local events or webinars where you can meet potential clients or other trainers. Remember, it’s all about who you know!

✨Tip Number 2

Show off your skills! Create a short video or presentation demonstrating your training style and how you engage with learners. Share this on social media or directly with schools to grab their attention.

✨Tip Number 3

Be proactive! Don’t just wait for job postings; reach out to schools directly. Introduce yourself and explain how you can help them with their software training needs. A personal touch can make all the difference.

✨Tip Number 4

Apply through our website! We’re always on the lookout for passionate Freelance Software Trainers. By applying directly, you’ll get the chance to showcase your enthusiasm and fit for the role right from the start.

We think you need these skills to ace Freelance Software Trainer (East Anglia) in Norwich

Client-Facing Training Experience
Excellent Written Communication Skills
Excellent Verbal Communication Skills
Problem-Solving Mindset
Attention to Detail
Empathy
Patience
Collaborative Team Player
Professional Representation
Understanding of Safeguarding Procedures
Reliability
Flexibility to Travel
Technical Installation Skills
Ability to Onboard Users

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Freelance Software Trainer role. Highlight your experience in client-facing training and how it aligns with our mission at SchoolGrid. We want to see how you can help our clients succeed!

Showcase Your Communication Skills: Since this role involves a lot of interaction with school staff, it's crucial to demonstrate your excellent written and verbal communication skills. Use clear and concise language in your application to reflect your calm and confident manner.

Highlight Relevant Experience: Don’t forget to mention any previous experience you have in onboarding or training on products, systems, or processes. We’re looking for candidates who can guide users patiently through their learning curve, so share those success stories!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. We can’t wait to hear from you!

How to prepare for a job interview at SchoolGrid

✨Know the Company Inside Out

Before your interview, take some time to research SchoolGrid and its software solutions. Understand their mission, values, and the specific needs of schools they cater to. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Training Experience

Be ready to discuss your previous experience in client-facing training roles. Prepare specific examples of how you've successfully onboarded or trained users on a product or system. Highlight your ability to explain complex concepts in a simple way, as this is crucial for the Freelance Software Trainer position.

✨Demonstrate Your Communication Skills

Since the role requires excellent verbal communication, practice explaining a software feature or process clearly and confidently. You might even want to do a mock training session with a friend to refine your delivery. Remember, being calm and patient is key when guiding users through learning curves.

✨Dress the Part

First impressions matter! Make sure to dress smartly for your interview, reflecting the professional image that SchoolGrid expects. A neat appearance shows that you take the role seriously and are ready to represent the company well in front of clients.

Freelance Software Trainer (East Anglia) in Norwich
SchoolGrid
Location: Norwich

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