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- Tasks: Train school staff on our software and set up computer terminals.
- Company: Join a fast-growing tech company dedicated to improving school catering.
- Benefits: Flexible freelance work, mileage allowance, and ongoing growth opportunities.
- Why this job: Make a real difference in schools while developing your training skills.
- Qualifications: Experience in client-facing training roles and excellent communication skills.
- Other info: Full training provided and a supportive team environment.
The predicted salary is between 20 - 30 £ per hour.
Canterbury, United Kingdom | Posted on 12/03/2026
SchoolGrid provides kitchen management software to primary and secondary schools and caterers across the public sector. We have a proven track record of increasing meal uptake, productivity and efficiency as well as reducing staffing and food costs along with food wastage. As a friendly and supportive team, we pride ourselves on maintaining an excellent track record of customer satisfaction, and we provide our staff with the time and support they need to succeed. We’re a fast-growing company who are seeking talented and passionate people to join us on our journey.
We’re looking for professional, organised, and people-focused Freelance Software Trainers to join our expanding team.
About Us
SchoolGrid provides trusted software solutions to primary and secondary schools, catering providers, and local authorities across the UK. With deep experience in the school catering space, we pride ourselves on building long-term partnerships and delivering technology that works in the real world. Due to rapid company growth, we are looking to expand our freelancer portfolio to ensure our clients receive excellent, on-site support and training.
The Role
This role is all about helping our clients succeed from day one. You will be the face of SchoolGrid on site, visiting new and existing client schools to deliver high-quality training and support. You will take ownership of the physical setup, including pre-installation site visits and setting up SchoolGrid computer terminals. Full training and shadowing with an experienced staff member will be provided before you attend any sites solo, ensuring you are fully confident and equipped to represent us.
Key Responsibilities
- Training & Support: Attend client sites to train new or existing staff on how to get the most out of the SchoolGrid platform.
- Installation: Complete pre-installation site visits and set up/install SchoolGrid computer terminals efficiently.
- Professional Representation: Represent SchoolGrid professionally at all times, building trusted relationships with school staff and caterers.
- Compliance: Strictly follow school protocols, safeguarding procedures, and maintain high standards of confidentiality and data protection.
- Reliability: Ensure punctual attendance and provide a reliable, consistent service to our clients.
Requirements
We are looking for candidates who have prior experience in a client-facing training role. This does not strictly need to be within the software sector; however, you must have a track record of successfully onboarding or training on a product, system, or process. If you have experience demonstrating how things work and guiding users patiently through a learning curve, we want to hear from you.
Key Skills and Requirements
- Excellent written and verbal communication skills, with a calm and confident manner.
- A methodical, problem-solving mindset with an eye for detail.
- Empathetic and patient, with a genuine commitment to helping clients succeed.
- Collaborative team player who thrives in a fast-moving environment.
- Communication: A professional attitude with strong verbal communication skills; you should be confident explaining systems to varied audiences.
- Appearance: Smart appearance is essential (Company polo shirt provided).
- Checks: A valid DBS certificate (or a willingness to obtain one).
- Mobility: Ability to travel to schools within your local area, with the flexibility to travel further afield when required.
What We Offer
- Flexibility: Flexible freelance work to suit your schedule.
- Expenses: Mileage and expenses allowance.
- Growth: Ongoing opportunities within a growing company.
- Support: Full support and training provided to ensure your success.
Freelance Software Trainer (Canterbury) employer: SchoolGrid
Contact Detail:
SchoolGrid Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freelance Software Trainer (Canterbury)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the education and software sectors. Attend local events, workshops, or even online webinars to meet potential clients and other trainers. Remember, it’s all about who you know!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your training sessions, testimonials from previous clients, and any relevant certifications. This will help you stand out when applying for freelance roles like the one at SchoolGrid.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to schools and catering providers in your area. Let them know how you can help them succeed with their software training needs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly. So, don’t hesitate – hit that apply button!
We think you need these skills to ace Freelance Software Trainer (Canterbury)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Freelance Software Trainer role. Highlight your experience in client-facing training and how it aligns with what we do at SchoolGrid. We want to see how you can help our clients succeed!
Show Off Your Communication Skills: Since this role involves a lot of interaction with clients, it's crucial to demonstrate your excellent written and verbal communication skills. Use clear and concise language in your application to reflect your calm and confident manner.
Be Professional and Personable: We’re all about building relationships, so let your personality shine through! Share examples of how you've successfully engaged with clients in the past. This will show us that you’re not just a trainer, but a friendly face they can trust.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into our system. Plus, it shows you’re keen on joining our team at SchoolGrid!
How to prepare for a job interview at SchoolGrid
✨Know the Company Inside Out
Before your interview, take some time to research SchoolGrid thoroughly. Understand their mission, values, and the software solutions they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Training Experience
Be ready to discuss your previous training roles and how you've successfully onboarded users. Prepare specific examples that highlight your ability to explain complex systems clearly and patiently, as this is crucial for a Freelance Software Trainer.
✨Demonstrate Your Problem-Solving Skills
Think of scenarios where you've had to troubleshoot or solve issues during training sessions. Share these experiences during the interview to illustrate your methodical approach and attention to detail, which are key traits for this position.
✨Dress the Part
First impressions matter! Make sure to dress smartly for your interview, reflecting the professional image SchoolGrid expects. A polished appearance will help convey your seriousness about the role and your respect for the company’s standards.