At a Glance
- Tasks: Open and close schools, provide customer service, and ensure smooth event operations.
- Company: School Space partners with schools to enhance community connections and improve educational facilities.
- Benefits: Flexible part-time hours, training provided, and a chance to make a social impact.
- Other info: Employment subject to a clear enhanced DBS check; we value diversity and inclusivity.
- Why this job: Join a passionate team dedicated to supporting schools and communities while working around your schedule.
- Qualifications: Experience in customer service, strong time management, and a commitment to community causes.
Are you a community minded individual that wants to help schools fight the funding cuts? Do you have fantastic time keeping skills and a love for working with people? Have you been looking for a role in the evenings/weekends to fit around your other commitments? If you’ve answered an emphatic YES to the questions above, then a part time role with us will be just what you’re looking for!
Contract Type: Part time, Permanent
Hours of Work: All team members are contracted to work set days per week and MUST be available to work Saturdays or Sundays. Shift times will be scheduled between 4:45pm and 10:30pm Monday - Friday and anywhere between 7:45am until 09:00pm on Saturdays or Sundays (shifts will be a max of 8 hours)
Pay: £12.40 per hour
Location: Langtree School, Reading Rd, Woodcote, Reading, RG8 0RA
About us: School Space aims to create thriving schools at the heart of thriving communities. We do this by partnering with schools to rent out their facilities to the community. Our spaces are hired by wonderful community groups, and the income generated is used by the schools to improve the educational experience and facilities for their students, in addition to building stronger connections with the surrounding community.
Key responsibilities of the role include:
- Opening and closing an assigned school/s in the evenings and weekends - you’ll be a key holder for the school and will need to remain onsite throughout customer bookings
- Carrying out checks as necessary and light cleaning/tidying after bookings
- Setting up, and clearing away of tables and chairs so that our events can run in bare spaces (training provided)
- Providing great customer service and communicating what’s happening at schools to the operations team
Things you’ll have done before/have experience in:
- Offered exceptional customer service
- A flexible, organised, and timely approach to all your work - this helps us to ensure that our bookings run like clockwork.
- Providing feedback on what’s working and what’s not - you’ll be our eyes and ears on the ground at the school and your feedback will be listened to and acted upon.
- Pursuing commitment to a social/community cause - our team are all committed to making the world a better place one way or another - if you think similarly then you’ll have found a great team of like-minded individuals!
As this role involves working in schools, employment is dependent on a clear enhanced DBS check that we will run.
Training and support: You’ll receive a full training programme to get you up and running at the school, followed by regular sessions with team leaders, operations managers and the wider School Space team.
School Space Safeguarding Statement: School Space believes that no child or vulnerable person should ever have to experience abuse of any kind. School Space is committed to the safeguarding of children and recognises that as an organisation we have a responsibility to ensure all our staff members are trained and supported to recognise safeguarding concerns and that we promote safeguarding best practice. We aim to foster an understanding in each of our team members of their safeguarding responsibilities, whilst putting in place procedures to support everyone who uses a school space to safeguard children's wellbeing and protect them from harm.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
School Lettings Assistant/Customer Service Assistant in Reading employer: School Space
At School Space, we pride ourselves on being a community-focused employer that values the contributions of our team members in creating thriving schools and communities. With flexible part-time hours that fit around your commitments, a supportive work culture, and opportunities for personal growth through training and feedback, we offer a rewarding environment for those passionate about making a difference. Join us at Langtree School, where your role as a Community Connector will not only enhance your skills but also directly impact the educational experience of students and the local community.
StudySmarter Expert Advice🤫
We think this is how you could land School Lettings Assistant/Customer Service Assistant in Reading
✨Tip Number 1
Show your community spirit! When you connect with us, highlight any previous experience you've had in community service or working with local groups. This will demonstrate your commitment to the role and align with our mission of supporting schools and communities.
✨Tip Number 2
Be prepared to discuss your time management skills. Since the role requires working evenings and weekends, share examples of how you've successfully balanced multiple commitments in the past. This will show us that you're organised and reliable.
✨Tip Number 3
Familiarise yourself with the local schools and community groups in the area. Having knowledge about the schools we partner with and the types of events they host can give you an edge during discussions and show your genuine interest in the role.
✨Tip Number 4
Prepare to showcase your customer service skills. Think of specific instances where you've gone above and beyond for customers. We value great service, so being able to articulate your experiences will help you stand out as a candidate.
We think you need these skills to ace School Lettings Assistant/Customer Service Assistant in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in customer service and any previous roles that involved community engagement. Emphasise your timekeeping skills and flexibility, as these are key for the role.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for community work and your commitment to helping schools. Mention specific examples of how you've provided exceptional customer service in the past.
Highlight Relevant Skills:In your application, clearly outline your organisational skills and ability to work independently. Mention any experience you have with setting up events or managing bookings, as this will be beneficial for the role.
Show Your Commitment to Community:Express your dedication to social causes and community improvement in your application. This aligns with the values of the company and shows that you are a good fit for their team.
How to prepare for a job interview at School Space
✨Show Your Community Spirit
Emphasise your commitment to community service during the interview. Share any previous experiences where you've contributed to local initiatives or worked with schools, as this aligns perfectly with the role's focus on community connection.
✨Demonstrate Time Management Skills
Since the role requires excellent timekeeping, be prepared to discuss how you manage your time effectively. Provide examples of how you've successfully balanced multiple commitments in the past, especially if they involved evening or weekend work.
✨Highlight Customer Service Experience
Prepare to talk about your previous customer service roles. Discuss specific instances where you went above and beyond to ensure customer satisfaction, as this is crucial for the position of School Lettings Assistant.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about the training process, team dynamics, or how feedback is implemented, which demonstrates your eagerness to contribute positively to the team.
