School Lettings Assistant/Customer Service Assistant in Sittingbourne

School Lettings Assistant/Customer Service Assistant in Sittingbourne

Sittingbourne Full-Time 12.75 - 12.75 £ / hour (est.) No working from home possible
School Space Limited

At a Glance

  • Tasks: Open and close schools, provide excellent customer service, and support community events.
  • Company: Join a passionate team at School Space, dedicated to enhancing local communities.
  • Benefits: Earn £12.75 per hour with flexible part-time hours that fit your schedule.
  • Other info: Receive full training and support in a friendly, inclusive environment.
  • Why this job: Make a real difference in your community while gaining valuable experience.
  • Qualifications: Great customer service skills and a commitment to community engagement.

The predicted salary is between 12.75 - 12.75 £ per hour.

Are you a community minded individual that wants to help schools fight the funding cuts? Do you have fantastic time keeping skills and a love for working with people? Have you been looking for a role in the evenings/weekends to fit around your other commitments? If you've answered an emphatic YES to the questions above, then a part time role with us will be just what you're looking for!

Location: Borden Grammar School, Avenue of Remembrance, Sittingbourne, Kent, ME10 4DB

Contract Type: Part time, Permanent

Hours of Work: All team members are contracted to work set days per week and must be available at weekends. Shift times will be scheduled between 4:30 pm and 10:30 pm Monday - Friday and anywhere between 7:45 am and 10:30 pm on Saturdays or Sundays (shifts will be a max of 8 hours). This is a part time role that would offer on average 5‑15 hours per week.

Pay: £12.75 per hour

About us: School Space aims to create thriving schools at the heart of thriving communities. We do this by partnering with schools to rent out their facilities to the community. Our spaces are hired by wonderful community groups, and the income generated is used by the schools to improve the educational experience and facilities for their students, in addition to building stronger connections with the surrounding community.

Why is this role important? Our operation covers over 50+ schools (and growing) and we are always seeking like minded people to join our incredible team of 100+ part‑time Community Connectors, the amazing people who open and close our schools whilst ensuring our customers receive great service and have all the help they need during their bookings.

Key responsibilities:

  • Opening and closing an assigned school/s in the evenings and weekends - you’ll be a key holder for the school and will need to remain onsite throughout customer bookings.
  • Carrying out checks as necessary and light cleaning/tidying after bookings.
  • Setting up and clearing away of tables and chairs e.g. during exam periods moving exam desk set ups, so that our events can run in bare spaces or other similar requirements (training provided).
  • Providing great customer service and communicating what’s happening at schools to the operations team.

Experience:

  • Offered exceptional customer service.
  • A flexible, organised, and timely approach to all your work - this helps us to ensure that our bookings run like clockwork.
  • Providing feedback on what’s working and what’s not - you’ll be our eyes and ears on the ground at the school and your feedback will be listened to and acted upon.
  • Pursuing commitment to a social/community cause - our team are all committed to making the world a better place in one way or another - if you think similarly then you’ll have found a great team of like minded individuals!

As this role involves working in schools, employment is dependent on a clear enhanced DBS check that we will run.

Training and support:

You’ll receive a full training programme to get you up and running at the school, followed by regular sessions with team leaders, operations managers and the wider School Space team.

Safeguarding Statement: School Space believes that no child or vulnerable person should ever have to experience abuse of any kind. School Space is committed to the safeguarding of children and recognises that as an organisation we have a responsibility to ensure all our staff members are trained and supported to recognise safeguarding concerns and that we promote safeguarding best practice. We aim to foster an understanding in each of our team members of their safeguarding responsibilities, whilst putting in place procedures to support everyone who uses a school space to safeguard children’s wellbeing and protect them from harm.

Equal Opportunity: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

School Lettings Assistant/Customer Service Assistant in Sittingbourne employer: School Space Limited

At School Space, we pride ourselves on being a community-focused employer that values the contributions of our team members in creating thriving schools and communities. Working at Borden Grammar School offers flexible part-time hours, a supportive work culture, and opportunities for personal growth through training and collaboration with like-minded individuals dedicated to making a positive impact. Join us in this rewarding role where your efforts directly support local schools and enhance the educational experience for students.

School Space Limited

Contact Details:

School Space Limited Recruitment Team

We think you need these skills to ace School Lettings Assistant/Customer Service Assistant in Sittingbourne

Communication Skills
Adaptability
Teamwork
Interpersonal Skills
Problem-Solving Skills
Attention to Detail
Time Management