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- Tasks: Assist clients with visa applications and customer service inquiries in a remote setting.
- Company: Rapid Visas has been a trusted partner in global mobility and immigration since 2007.
- Benefits: Enjoy a fully remote role with a competitive salary and flexible working arrangements.
- Why this job: Gain exposure across departments while working with high-profile clients and Fortune 100 companies.
- Qualifications: Fluent English, experience in customer service or operations, and strong problem-solving skills required.
- Other info: Submit a short video along with your CV to apply for this exciting opportunity.
The predicted salary is between 24000 - 60000 £ per year.
Visa Consultant (Customer Services & Operations) – Remote
Location: Remote (Work from anywhere)
Salary: $10,000 – $25,000 USD
Job Type: Full-Time
Apply Before: June 24, 2025
About Rapid Visas
Since 2007, Rapid Visas has been a trusted partner for businesses handling global mobility and immigration. Specializing in business and work visa services, we support Fortune 100 companies and high-level professionals worldwide with fast, expert guidance.
Role Overview
We are seeking a detail-oriented, adaptable, and highly professional Visa Consultant to join our remote team. You’ll assist UK-based corporate clients with their visa and passport needs, handle customer service inquiries, and contribute to various operational tasks.
Flexible role – gain exposure across departments, work closely with logistics and operations teams, and collaborate directly with leadership.
100% Remote – Work from anywhere in the world with a competitive USD salary!
Key Responsibilities
- Advise corporate clients & professionals on visa & passport applications
- Assist HR & Mobility teams with global mobility queries
- Review & verify documents for accuracy and compliance
- Troubleshoot client issues, ensuring timely and efficient resolutions
- Guide clients step-by-step through the application process
- Identify potential issues and provide actionable recommendations
- Collaborate with internal teams (logistics, operations, and leadership)
- Support administrative & cross-functional tasks as needed
Required Skills & Qualifications
- Fluent written & spoken English – assessed during recruitment
- Experience in administration, customer service, or operations (multi-industry background preferred)
- Strong problem-solving ability & attention to detail
- Proven ability to work with senior professionals & corporate clients
- Confidence working across multiple departments
- Excellent document-handling & compliance review skills
- Ability to multitask & manage multiple cases efficiently
- Tech-savvy – Familiar with email, shared drives, and task management software
Technical Requirements
- Reliable computer (Core i5 or equivalent, 12GB RAM, Windows 10+)
- Noise-canceling USB headset & webcam for virtual meetings
- Ability to work independently in a remote setup
Why Join Rapid Visas?
- 100% remote position – work from anywhere
- Competitive salary paid in USD
- Flexible contractor arrangements
- Direct collaboration with leadership & exposure across departments
- Growth opportunities in a dynamic, multi-role environment
- Work with high-profile clients & Fortune 100 companies
UK-based hours: 9:30AM – 5:30PM GMT/BST
To apply, submit your CV & online application form
Application Requirements:
Short Loom video submission (answering predefined questions)
Shortlisted candidates will go through a multi-stage recruitment process designed to assess:
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Visa Consultant (Customer Services & Operations) – Remote employer: School Result
Contact Detail:
School Result Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visa Consultant (Customer Services & Operations) – Remote
✨Tip Number 1
Familiarise yourself with the visa application processes and common issues faced by clients. This knowledge will help you answer questions confidently during interviews and demonstrate your expertise in the field.
✨Tip Number 2
Practice your communication skills, especially in a remote setting. Since you'll be working with corporate clients, being able to convey information clearly and professionally is crucial for success in this role.
✨Tip Number 3
Prepare for the Loom video submission by rehearsing your answers to the predefined questions. Make sure to present yourself well on camera, as this will be your first impression with the hiring team.
✨Tip Number 4
Showcase your adaptability and problem-solving skills during the interview process. Be ready to discuss examples from your past experiences where you've successfully navigated challenges or improved processes.
We think you need these skills to ace Visa Consultant (Customer Services & Operations) – Remote
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Visa Consultant position. Tailor your application to highlight relevant experience in customer service, administration, or operations.
Craft a Compelling CV: Your CV should clearly showcase your skills and experiences that align with the job description. Emphasise your problem-solving abilities, attention to detail, and any experience working with corporate clients.
Prepare Your Loom Video: Since a short Loom video submission is required, practice answering the predefined questions confidently. Ensure your video is clear, professional, and showcases your communication skills effectively.
Double-Check Your Application: Before submitting, review your CV, Loom video, and any other documents for accuracy and completeness. Make sure everything aligns with the job requirements and reflects your best self.
How to prepare for a job interview at School Result
✨Showcase Your Customer Service Skills
As a Visa Consultant, you'll be dealing with corporate clients and their visa needs. Be prepared to discuss your previous customer service experiences and how you've successfully resolved client issues in the past.
✨Demonstrate Attention to Detail
This role requires a keen eye for detail, especially when reviewing documents for compliance. During the interview, highlight instances where your attention to detail made a significant impact on your work or helped avoid potential issues.
✨Familiarise Yourself with Visa Processes
Understanding the visa application process is crucial. Research common visa types and requirements, and be ready to discuss how you would guide clients through these processes step-by-step.
✨Prepare for Technical Questions
Since the role is remote, being tech-savvy is essential. Be ready to talk about your experience with task management software, email communication, and any other relevant tools that will help you succeed in a remote environment.
