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- Tasks: Be the friendly voice for customers and manage their orders with precision.
- Company: Join a leading packaging manufacturer in a supportive team environment.
- Benefits: Full-time role with opportunities for growth and development.
- Why this job: Make a difference by helping customers and ensuring smooth order processes.
- Qualifications: Experience in customer support and strong communication skills required.
- Other info: Enjoy a clear path for performance and career advancement.
The predicted salary is between 30000 - 42000 £ per year.
A leading packaging manufacturer in Shrewsbury is seeking a detail-oriented Customer Support Administrator to join their team. In this full-time role, you will act as the first point of contact for customer inquiries, ensuring accurate order processing and data management.
The ideal candidate has proven experience in customer support, excellent communication skills, and a strong attention to detail. A supportive team environment awaits you, with clear service performance indicators.
Customer Support & Orders Specialist in Shrewsbury employer: School Result
Contact Detail:
School Result Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support & Orders Specialist in Shrewsbury
✨Tip Number 1
Make sure you research the company before your interview. Knowing their products and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer support scenarios. Think about how you'd handle difficult customers or tricky order issues, as this will demonstrate your problem-solving skills during the interview.
✨Tip Number 3
Don’t forget to prepare questions for your interviewer! This shows that you’re engaged and eager to learn more about the team and the role, which can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Customer Support & Orders Specialist in Shrewsbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer support and showcases your attention to detail. We want to see how your skills align with the role, so don’t be shy about mentioning relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Support & Orders Specialist role. Share specific examples of how you've handled customer inquiries or processed orders in the past.
Show Off Your Communication Skills: Since this role involves being the first point of contact for customers, we need to see your communication skills in action. Whether it’s in your CV or cover letter, make sure to demonstrate how you effectively communicate with customers and colleagues alike.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at School Result
✨Know the Company Inside Out
Before your interview, take some time to research the packaging manufacturer. Understand their products, values, and what sets them apart in the industry. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Support Skills
Prepare specific examples from your past experiences that highlight your customer support skills. Think about times when you resolved a difficult issue or went above and beyond for a customer. This will demonstrate your ability to handle inquiries effectively and show that you’re detail-oriented.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This shows respect and allows you to provide more relevant answers. You can even paraphrase the question back to the interviewer to confirm your understanding before responding.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, performance indicators, or how success is measured in the role. This not only shows your interest in the position but also helps you gauge if the company is the right fit for you.
