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- Tasks: Provide top-notch customer service and manage order processing efficiently.
- Company: Leading logistics company with a focus on service excellence.
- Benefits: Full-time permanent role with competitive pay and growth opportunities.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Experience in customer support or sales administration is essential.
- Other info: Fast-paced environment with opportunities for collaboration across departments.
The predicted salary is between 28800 - 43200 £ per year.
A leading logistics company is seeking a detail-oriented Customer Support Administrator to join its team in Shrewsbury. In this full-time permanent role, you will be responsible for providing exceptional customer service, managing inquiries, and processing orders. The ideal candidate will possess proven experience in customer support or sales administration. This position involves collaborating with various departments and maintaining data integrity. Join a dynamic team and contribute to service excellence in a fast-paced environment.
Customer Support & Order Processing Specialist in Shrewsbury employer: School Result
Contact Detail:
School Result Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support & Order Processing Specialist in Shrewsbury
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common customer support scenarios. We want to show how we handle inquiries and resolve issues effectively, so role-play with a friend if you can!
✨Tip Number 3
Research the company’s values and recent projects. This will help us tailor our responses during the interview and demonstrate that we’re genuinely interested in contributing to their success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re keen to be part of the team.
We think you need these skills to ace Customer Support & Order Processing Specialist in Shrewsbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer support or sales administration. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Showcase Your Attention to Detail: Since this role involves managing inquiries and processing orders, it’s crucial to demonstrate your attention to detail. Double-check your application for any typos or errors before hitting send – we appreciate precision!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our company while you’re at it!
How to prepare for a job interview at School Result
✨Know the Company Inside Out
Before your interview, do some homework on the logistics company. Understand their services, values, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you provided exceptional customer service or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving abilities.
✨Demonstrate Attention to Detail
As a Customer Support & Order Processing Specialist, attention to detail is crucial. Be ready to discuss how you ensure data integrity and accuracy in your work. You might even want to mention any tools or methods you use to stay organised.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about team dynamics, the company's approach to customer service, or how success is measured in this role. This shows that you're engaged and thinking about how you can contribute.
