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For Companies At a Glance
- Tasks: Manage customer inquiries and provide product information while assisting with account creation.
- Company: Join a leading digital customer engagement platform in the UK.
- Benefits: Enjoy competitive salary, performance bonuses, and training opportunities.
- Why this job: Be part of a dynamic team and enhance your customer service skills remotely.
- Qualifications: 1–3 years of customer service experience and excellent communication skills.
- Other info: Fast-paced environment with opportunities for growth and development.
The predicted salary is between 13 - 16 £ per hour.
A digital customer engagement platform is seeking a Remote Customer Service Representative in the United Kingdom. The ideal candidate will manage customer inquiries, provide detailed product information, and assist with account creation.
This part-time role requires:
- 1–3 years of customer service experience
- Excellent communication skills
- The ability to work in a fast-paced environment
Competitive salary and performance bonuses are offered.
Remote Customer Service Pro — Growth, Bonuses & Training employer: School Result
Contact Detail:
School Result Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Customer Service Pro — Growth, Bonuses & Training
✨Tip Number 1
Make sure to research the company before your interview. Knowing their products and values will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle difficult customers or tricky inquiries, as this will demonstrate your problem-solving skills during the interview.
✨Tip Number 3
Don’t forget to highlight your communication skills! Be ready to share examples of how you've effectively communicated with customers in the past, especially in a fast-paced environment.
✨Tip Number 4
Apply through our website for the best chance at landing the job. We love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Remote Customer Service Pro — Growth, Bonuses & Training
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you've handled inquiries in the past, so don’t be shy about showcasing your achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Remote Customer Service Pro role. Be genuine and let your personality come through – we love that!
Show Off Your Skills: In your application, mention any specific tools or platforms you’ve used in customer service. If you’ve worked in fast-paced environments before, give us examples of how you thrived under pressure!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates from us. Let’s get started on this journey together!
How to prepare for a job interview at School Result
✨Know the Product Inside Out
Before your interview, make sure you understand the digital customer engagement platform and its features. Familiarise yourself with common customer inquiries and how to address them. This will show that you're proactive and genuinely interested in the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend or family member to refine your responses and ensure you come across as confident and approachable.
✨Prepare for Fast-Paced Scenarios
Given the fast-paced nature of the job, be ready to discuss how you've handled high-pressure situations in the past. Think of specific examples where you successfully managed multiple tasks or resolved customer issues quickly, and be prepared to share these during the interview.
✨Highlight Your Customer Service Experience
With 1–3 years of customer service experience required, be sure to emphasise your relevant background. Share stories that demonstrate your problem-solving skills and ability to connect with customers, as this will help you stand out as a strong candidate.
