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For Companies At a Glance
- Tasks: Be the friendly face of The Royal Marsden, helping patients and staff daily.
- Company: Join a world-renowned cancer hospital dedicated to improving patient care.
- Benefits: Enjoy a competitive salary, NHS perks, and career development opportunities.
- Why this job: Make a real impact in healthcare while working in a supportive, diverse environment.
- Qualifications: GCSE English or equivalent; customer service experience is a plus.
- Other info: Apply by 26 July 2025 for a chance to join an outstanding team.
The predicted salary is between 29651 - 31312 ÂŁ per year.
Receptionist – NHS Band 3 | £29,651–£31,312/year | The Royal Marsden Hospital, Sutton
- Location: Sutton, Surrey
- Hours: Full-Time (37.5 hours/week)
- Contract: Permanent
- Application Deadline: 26 July 2025
Why This Role Stands Out
Join one of the most respected cancer hospitals in the world. The Royal Marsden NHS Foundation Trust is offering a full-time Receptionist position that goes beyond traditional admin work. This is your opportunity to earn a competitive salary, gain access to NHS benefits, and work in a fast-paced, purpose-driven environment.
Whether you\’re looking to launch your career in healthcare or take the next step, this role offers stability, growth, and the chance to make a meaningful impact every day.
Key Responsibilities
- Serve as the first point of contact for patients, families, and staff
- Handle telephone and in-person inquiries with professionalism and empathy
- Manage urgent messages and redirect calls appropriately
- Maintain accurate records and support the Help Desk when needed
- Collaborate with multidisciplinary teams across Trust sites
- Uphold confidentiality and high standards of customer care
What You’ll Need
- GCSE English or equivalent (Diploma or City & Guilds in Customer Service is a plus)
- Experience in reception, customer service, or administrative roles
- Proficiency in Microsoft Word, Outlook, and Excel
- Strong communication skills and the ability to stay calm under pressure
- Confidence in decision-making and multitasking
- A professional, patient-focused attitude
What You’ll Receive
- Competitive salary: £29,651–£31,312 per year
- Work at a CQC-rated “Outstanding” hospital
- Access to NHS pension scheme and retail discounts
- Free annual flu vaccination for patient-facing staff
- Career development and training opportunities
- Inclusive workplace culture that values diversity and wellbeing
Apply Now
This is more than a job—it’s a chance to be part of a global mission to improve cancer care. Apply before 26 July 2025 to secure your place at one of the UK’s leading healthcare institutions.
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Receptionist – NHS Band 3 | £29,651–£31,312/year | The Royal Marsden Hospital, Sutton employer: School Result
Contact Detail:
School Result Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist – NHS Band 3 | £29,651–£31,312/year | The Royal Marsden Hospital, Sutton
✨Tip Number 1
Familiarise yourself with the Royal Marsden Hospital's values and mission. Understanding their commitment to patient care and excellence will help you align your responses during any interviews or discussions.
✨Tip Number 2
Practice your communication skills, especially in handling difficult situations. As a receptionist, you'll often be the first point of contact, so demonstrating empathy and professionalism is key.
✨Tip Number 3
Network with current or former employees of the Royal Marsden. They can provide insights into the work culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare for potential scenario-based questions that may arise during interviews. Think about how you would handle specific situations related to patient inquiries or urgent messages, as this will showcase your problem-solving abilities.
We think you need these skills to ace Receptionist – NHS Band 3 | £29,651–£31,312/year | The Royal Marsden Hospital, Sutton
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with the role of a Receptionist at The Royal Marsden Hospital.
Highlight Relevant Experience: Emphasise any previous experience in reception, customer service, or administrative roles. Use specific examples to demonstrate your proficiency in handling inquiries, managing records, and working under pressure.
Showcase Your Skills: Make sure to mention your communication skills, ability to multitask, and proficiency in Microsoft Office applications. These are crucial for the role, so provide examples of how you've successfully used these skills in past positions.
Craft a Strong Cover Letter: Write a compelling cover letter that expresses your passion for healthcare and your desire to contribute to The Royal Marsden Hospital. Mention why you want to work there specifically and how you can make a positive impact on patient care.
How to prepare for a job interview at School Result
✨Research the Hospital
Before your interview, take some time to learn about The Royal Marsden Hospital and its mission. Understanding their values and recent achievements will help you align your answers with what they stand for.
✨Showcase Your Customer Service Skills
As a receptionist, you'll be the first point of contact for patients and families. Prepare examples from your past experiences that demonstrate your ability to handle inquiries with professionalism and empathy.
✨Practice Calmness Under Pressure
The role requires staying calm in a fast-paced environment. Think of scenarios where you successfully managed stressful situations and be ready to discuss them during the interview.
✨Highlight Team Collaboration
Collaboration is key in a healthcare setting. Be prepared to talk about how you've worked effectively within a team, especially in roles that required communication across different departments.
