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- Tasks: Provide essential support in a fast-paced healthcare environment, assisting patients and managing records.
- Company: Join NHS Scotland, a leader in public healthcare committed to quality and inclusivity.
- Benefits: Enjoy a competitive salary, structured shifts, and opportunities for training and development.
- Why this job: Make a real difference in patient care while working in a supportive team.
- Qualifications: Strong organisational skills, basic IT proficiency, and previous reception experience preferred.
- Other info: Flexible part-time hours with a commitment to diversity and staff wellbeing.
The predicted salary is between 26000 - 28000 £ per year.
NHS Scotland is recruiting a part-time Receptionist to support the Medical Assessment Unit, Minor Injuries Clinic, and Same Day Emergency Care (SDEC) services in Edinburgh. This is a vital front-line role for a reliable and organised individual who thrives in a fast-paced healthcare environment. The position offers structured shifts, a supportive team, and the opportunity to contribute to essential patient care services.
About the Company
NHS Scotland is the publicly funded healthcare system of Scotland, committed to delivering high-quality care and fostering a diverse, inclusive workforce. The organisation values respect, equality, and the wellbeing of both patients and staff, and actively supports disabled and neurodivergent candidates through reasonable adjustments.
Role Overview
The Receptionist will provide high-quality administrative support to ensure the smooth running of the Medical Assessment Unit, Minor Injuries Clinic, and SDEC. The role involves working independently and as part of a team, handling patient interactions, and maintaining accurate records.
Key Responsibilities
- Greet and assist patients and visitors
- Manage appointment bookings and patient records
- Support clinical staff with administrative tasks
- Maintain confidentiality and professionalism at all times
- Ensure smooth day-to-day operations of the department
Required Skills and Experience
- Strong organisational and communication skills
- Ability to work independently and as part of a team
- Proficiency in basic IT systems and administrative tasks
- Right to work in the UK (must be confirmed before applying)
- Previous experience in a healthcare or reception role
- Familiarity with NHS systems and protocols
Working Hours
Week 1: Mon–Wed, 4:00pm–8:00pm
Week 4: Mon–Wed, 4:00pm–8:00pm
What We Offer
- Supportive and inclusive work environment
- Opportunities for training and development
- Commitment to equality, diversity, and staff wellbeing
NHS Scotland is committed to building a workforce that reflects the diversity of the communities it serves. Reasonable adjustments are available throughout the recruitment process for candidates with disabilities or long-term conditions.
This role may require membership in the Protecting Vulnerable Groups (PVG) Scheme, depending on updated legislation from April 2025. Early applications are strongly encouraged.
Receptionist (232213 AJM) – NHS Scotland | £26,000 – £28,000 per year employer: School Result
Contact Detail:
School Result Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist (232213 AJM) – NHS Scotland | £26,000 – £28,000 per year
✨Tip Number 1
Get to know the NHS Scotland vibe! Research their values and mission, and be ready to chat about how you fit into their supportive and inclusive environment. This shows you’re not just another applicant but someone who genuinely cares about their work.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact for patients. Role-play with a friend or family member to get comfortable with greeting people and handling queries. Confidence is key!
✨Tip Number 3
Network like a pro! Connect with current or former NHS staff on LinkedIn. Ask them about their experiences and any tips they might have for landing a role. Plus, it could lead to some insider info on the application process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Receptionist (232213 AJM) – NHS Scotland | £26,000 – £28,000 per year
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your organisational and communication skills, as these are key for the Receptionist role. We want to see how your previous experience aligns with the fast-paced healthcare environment at NHS Scotland.
Craft a Personalised Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working in healthcare and how you can contribute to patient care services. We love seeing genuine enthusiasm!
Showcase Relevant Experience: If you've worked in a healthcare or reception role before, make sure to mention it! Highlight any familiarity with NHS systems and protocols, as this will give you an edge in the application process.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves!
How to prepare for a job interview at School Result
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Receptionist in the NHS. Familiarise yourself with the Medical Assessment Unit, Minor Injuries Clinic, and SDEC services. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
As a Receptionist, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed appointments or handled patient interactions. Highlighting your organisational skills will reassure the interviewers that you can thrive in a fast-paced environment.
✨Practice Your Communication Skills
Effective communication is crucial in this role. Consider practising common interview questions with a friend or family member. Focus on clear and concise responses, especially when discussing how you would handle difficult situations with patients or visitors.
✨Emphasise Your Team Spirit
NHS Scotland values teamwork, so be ready to discuss how you work well with others. Share specific examples of how you've collaborated with colleagues in previous roles, and express your enthusiasm for contributing to a supportive team environment.
