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- Tasks: Support candidates during exams by managing bookings and handling queries.
- Company: Leading educational institution in Preston with a focus on student success.
- Benefits: Hybrid work model, full-time hours, and opportunities for professional growth.
- Why this job: Make a difference in students' exam journeys while working flexibly.
- Qualifications: Strong professionalism and previous customer service experience required.
- Other info: Join a supportive team and enjoy a dynamic work environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading educational institution in Preston is seeking Customer Service Advisors to support candidates during their exam journey. The role involves managing bookings, handling queries about exams, and collaborating with other team members.
Ideal candidates should possess strong professionalism and previous customer service experience. This position offers a hybrid work model with full-time hours and includes weekend work.
Hybrid Exam Support Advisor in Preston employer: School Result
Contact Detail:
School Result Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Exam Support Advisor in Preston
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector or join relevant groups online. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service roles and practice your responses. We recommend using the STAR method to showcase your experience effectively.
✨Tip Number 3
Show off your personality! When you get the chance to chat with potential employers, let your enthusiasm for helping others shine through. They want to see that you’re not just qualified, but also a great fit for their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Hybrid Exam Support Advisor in Preston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can support candidates during their exam journey, so don’t be shy about showcasing your professionalism!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Hybrid Exam Support Advisor role. Share specific examples of how you've handled queries or managed bookings in the past.
Show Your Team Spirit: Collaboration is key in this role, so let us know about your experiences working in teams. Whether it’s resolving issues together or supporting each other during busy times, we want to hear how you contribute to a positive team environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at School Result
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Hybrid Exam Support Advisor. Familiarise yourself with managing bookings and handling exam-related queries. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since previous customer service experience is key for this position, prepare examples from your past roles where you successfully handled difficult situations or queries. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your professionalism.
✨Prepare for Team Collaboration Questions
This role involves working closely with other team members, so be ready to discuss your teamwork experiences. Think of specific instances where you collaborated effectively with others, and how you contributed to achieving a common goal. This will show that you can thrive in a hybrid work environment.
✨Be Ready for Weekend Work Discussions
As the position includes weekend hours, be prepared to discuss your availability and willingness to work during these times. It’s important to convey your flexibility and commitment to supporting candidates throughout their exam journey, regardless of the day.
