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For Companies At a Glance
- Tasks: Manage and grow a portfolio of business customers in the energy sector.
- Company: Join TEAM Energy, a leading employee-owned company focused on sustainability.
- Benefits: Enjoy hybrid working, competitive salary, uncapped commission, and employee ownership perks.
- Why this job: Make a real impact in energy management while enjoying flexibility and growth.
- Qualifications: 3-5 years in B2B account management or sales, preferably in energy.
- Other info: Relaxed dress code, ongoing learning opportunities, and a supportive team culture.
The predicted salary is between 36000 - 60000 £ per year.
TEAM Energy is seeking a proactive Customer Account Manager to join its sales team in Milton Keynes. This permanent, full-time role offers hybrid working (2 days office-based, 3 days remote), a competitive salary, uncapped commission, and employee ownership benefits.
Job Summary
You will manage and grow a portfolio of approximately 400 business customers in the energy services sector. Acting as the primary relationship manager, you will drive customer satisfaction, renew service contracts, identify upsell opportunities, and coordinate with support teams to ensure excellent service delivery.
Key Responsibilities
- Manage assigned customer portfolio
- Conduct structured account reviews
- Drive contract renewals and retention
- Identify upsell and cross-sell opportunities
- Support customer onboarding and profiling
- Maintain CRM records and pipelines
- Prepare reports and communicate performance
Candidate Requirements
- Experience: 3–5 years in B2B account management or sales (energy/utilities preferred)
- Industry Knowledge: Understanding of energy services (efficiency, certification, compliance)
- Track Record: Proven success in meeting sales/renewal targets and reducing churn
- Education: Bachelor’s degree in Business, Marketing, Energy Management (preferred)
- CRM Skills: Proficiency in Salesforce, Dynamics, vTiger, or similar; MS Office skills essential
Working Arrangement
Hybrid role: 2 days per week in Milton Keynes office (typically Tuesday/Wednesday), 3 days remote. Professionalism and productivity expected on remote days.
Benefits
- Employee ownership profit share
- Hybrid working flexibility
- Flexible holidays
- Contributory pension
- Medical cash plan and wellbeing programme
- Life assurance
- Cycle-to-work and electric vehicle salary sacrifice schemes
- Free on-site parking, kitchenette, and chill-out areas with free refreshments
- Company-funded events and team building
- Relaxed dress code
- Ongoing learning and development opportunities
About TEAM Energy
TEAM Energy specializes in energy management software and services, supporting customers in achieving UK net zero objectives. Since 2019, TEAM has been employee-owned, fostering a culture of shared responsibility and collaboration. The company aims to be recognized as the leading software provider in the natural energy sector.
Application Process
If you believe you are suitable for this role, please apply directly via the TEAM Energy jobs portal or through the official job posting.
Customer Account Manager – TEAM Energy | Knowlhill, Buckinghamshire (Hybrid) in Milton Keynes employer: School Result
Contact Detail:
School Result Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager – TEAM Energy | Knowlhill, Buckinghamshire (Hybrid) in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to current or former employees at TEAM Energy on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching TEAM Energy's values and recent projects. Show us that you're not just another candidate; you’re genuinely interested in how you can contribute to their mission of achieving net zero objectives.
✨Tip Number 3
Practice your pitch! Be ready to discuss your experience in B2B account management and how it relates to the energy sector. We want to hear about your successes and how you can help grow their customer portfolio.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the TEAM Energy family.
We think you need these skills to ace Customer Account Manager – TEAM Energy | Knowlhill, Buckinghamshire (Hybrid) in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Customer Account Manager role. Highlight your B2B account management experience and any relevant knowledge in energy services to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the energy sector and how you can contribute to TEAM Energy's mission. Keep it concise but impactful!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements, like meeting sales targets or improving customer satisfaction. Numbers speak volumes, so don’t shy away from sharing metrics that demonstrate your success!
Apply Through Our Website: We encourage you to apply directly through the TEAM Energy jobs portal. It’s the quickest way for us to receive your application and get the ball rolling on your journey with us!
How to prepare for a job interview at School Result
✨Know Your Stuff
Make sure you brush up on your knowledge of energy services and the specific role of a Customer Account Manager. Familiarise yourself with TEAM Energy's offerings and how they help customers achieve net zero objectives. This will show that you're genuinely interested and prepared.
✨Showcase Your Experience
Prepare to discuss your previous B2B account management or sales experience, especially in the energy sector. Have specific examples ready that highlight your success in meeting sales targets, driving contract renewals, and reducing churn. This will demonstrate your capability to manage their customer portfolio effectively.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and customer relationship management. Think about how you would handle difficult customer situations or identify upsell opportunities. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Engage with Questions
Prepare thoughtful questions to ask the interviewer about TEAM Energy's culture, the team you'll be working with, and their expectations for the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.