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For Companies At a Glance
- Tasks: Assist travellers with their journey, ensuring seamless experiences and providing support.
- Company: Join Destiny&Co, a travel-focused company that values thoughtful service.
- Benefits: Enjoy remote work, flexible hours, and exclusive travel perks.
- Why this job: Make a real impact by helping travellers feel confident and cared for.
- Qualifications: Strong communication skills and a passion for travel are essential.
- Other info: Collaborative team culture with great opportunities for professional growth.
The predicted salary is between 30000 - 42000 £ per year.
Destiny&Co is seeking an Experience Support Specialist to join its growing team. This role is dedicated to ensuring travelers feel confident and cared for throughout their journey. You’ll assist with vacation plans, provide recommendations, coordinate updates, and offer guidance so every traveler enjoys a seamless experience from start to finish. At Destiny&Co, we believe that thoughtful service can transform a trip into a lasting memory. This position is ideal for individuals passionate about travel, customer service, and creating meaningful experiences.
Key Responsibilities
- Communicate with clients via email, calls, and messaging platforms
- Support itinerary modifications, cancellations, and special requests
- Share accurate information about destinations, documentation, and travel requirements
- Review travel details and follow up to ensure customer satisfaction
- Address client concerns with empathy and friendly communication
- Collaborate with team members to deliver seamless travel experiences
Eligibility Requirements
- Strong communication skills (written and verbal)
- Previous customer service experience (valued but not essential)
- Highly organized and detail-oriented
- Eager to learn new systems and tools
- Passion for travel and helping people
Benefits
- Remote work with flexible scheduling
- Access to exclusive travel perks and training programs
- Supportive team culture with collaborative values
- Professional growth opportunities in the travel industry
- Exposure to diverse destinations and client needs
Why This Role Stands Out
- Impactful work: Help travelers feel confident and cared for throughout their journeys.
- Flexibility: Remote-friendly role with adaptable scheduling.
- Career growth: Gain professional development in the travel industry.
- Culture of care: Join a supportive team that values empathy and service excellence.
How to Apply
Submit your CV and a cover letter highlighting your customer service experience, organizational skills, and passion for travel.
Experience Support Specialist – Destiny&Co | Leeds, England | Remote-Friendly employer: School Result
Contact Detail:
School Result Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experience Support Specialist – Destiny&Co | Leeds, England | Remote-Friendly
✨Tip Number 1
Get to know the company! Before your interview, dive into Destiny&Co's values and mission. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about connecting with travellers, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Show off your passion for travel! Share personal stories or experiences that highlight your love for exploring new places. This will resonate with the interviewers and demonstrate that you understand the importance of creating memorable journeys.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind.
We think you need these skills to ace Experience Support Specialist – Destiny&Co | Leeds, England | Remote-Friendly
Some tips for your application 🫡
Show Your Passion for Travel: When writing your cover letter, let your love for travel shine through! Share a personal story or experience that highlights why you’re passionate about helping others create memorable journeys.
Tailor Your CV: Make sure your CV is tailored to the Experience Support Specialist role. Highlight any relevant customer service experience and skills that align with the job description. We want to see how you can bring value to our team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. Remember, we appreciate good communication skills, so show us what you've got!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Destiny&Co!
How to prepare for a job interview at School Result
✨Know Your Stuff
Before the interview, dive deep into Destiny&Co's mission and values. Understand their approach to customer service and how they create memorable travel experiences. This will help you align your answers with what they’re looking for.
✨Showcase Your Communication Skills
As an Experience Support Specialist, communication is key. Prepare examples from your past where you’ve effectively communicated with clients or resolved issues. Practise articulating these experiences clearly and confidently.
✨Demonstrate Empathy
Since this role involves addressing client concerns, think of times when you’ve shown empathy in customer service situations. Be ready to discuss how you handled difficult conversations and turned them into positive outcomes.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in the role and the company. Ask about team culture, training opportunities, or how they measure success in this position. It shows you’re engaged and serious about the role.
