At a Glance
- Tasks: Deliver world-class customer service and manage on-site operations in a vibrant workspace.
- Company: Join Regus, part of the IWG group, a leader in sustainable workspaces.
- Benefits: Enjoy competitive salary, flexible benefits, and clear promotion pathways.
- Why this job: Be part of a dynamic team and grow your career in a global organisation.
- Qualifications: Strong communication skills and a proactive attitude are essential.
- Other info: Experience award-winning training and a supportive work environment.
The predicted salary is between 22000 - 24000 £ per year.
Regus, part of the IWG group, is hiring a full-time Customer Services Executive to deliver world-class service at one of its London locations. This role is ideal for energetic, people-focused professionals who thrive in dynamic environments and want to grow within a global organisation.
Key Details
- Location: London, England
- Salary: £26,000–£28,000 (including bonus, commission, and benefits)
- Contract Type: Full-Time
- Work Type: Onsite
- Company: Regus (IWG Group)
Responsibilities
- Greet customers and guests warmly each day
- Manage on-site tasks to ensure smooth workspace operations
- Support colleagues and customers to create a positive work environment
What Regus Offers
- Award-winning induction training and ongoing development
- Clear promotion pathways
- Quarterly commission incentives
- Sociable working hours
- Flexible, personalised workplace benefits for mental, physical, and financial wellbeing
Ideal Candidate Profile
- Strong communication and interpersonal skills
- Positive, outgoing, and proactive attitude
- Willingness to learn and apply new skills
- Motivated to improve and grow professionally
About IWG
IWG operates over 3,500 tech-enabled, sustainable workspaces globally. As a carbon-neutral company since 2023, IWG is committed to reducing commuting emissions and fostering inclusive career growth. Many senior leaders began their careers in customer-facing roles like this one.
Application Link
Click here to apply directly via Regus/IWG Careers: Customer Services Executive – Regus Careers
Customer Services Executive – £26,000–£28,000 employer: School Result
Contact Detail:
School Result Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Services Executive – £26,000–£28,000
✨Tip Number 1
Get to know the company culture! Before your interview, check out Regus's social media and website to understand their values and work environment. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about delivering world-class service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview to demonstrate your proactive attitude.
✨Tip Number 3
Dress the part! First impressions matter, especially in a customer-facing role. Make sure you look professional and approachable when you show up for your interview. It’ll set the tone for how you’ll interact with customers at Regus.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Mention something specific from your conversation to remind them of your fit for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer Services Executive – £26,000–£28,000
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how your positive attitude aligns with our dynamic environment.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. We’re looking for energetic, people-focused professionals, so emphasise any customer service experience or interpersonal skills that make you a great fit!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our team at Regus!
How to prepare for a job interview at School Result
✨Know the Company Inside Out
Before your interview, take some time to research Regus and the IWG group. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Show Off Your People Skills
As a Customer Services Executive, strong communication and interpersonal skills are key. Prepare examples from your past experiences where you've successfully interacted with customers or resolved conflicts. This will demonstrate your ability to thrive in a dynamic environment.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess how you would handle specific customer service situations. Think about potential challenges you might encounter in the role and prepare your responses. This shows you're proactive and ready to tackle real-life issues.
✨Express Your Willingness to Learn
Regus values candidates who are eager to grow professionally. Be sure to communicate your enthusiasm for learning new skills and adapting to the workplace. Share any relevant training or development experiences that highlight your commitment to personal growth.