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For Companies At a Glance
- Tasks: Deliver exceptional customer service and provide solutions to clients' needs.
- Company: Join Allianz Partners, a leader in customer service with a supportive culture.
- Benefits: Enjoy competitive salary, bonuses, private medical cover, and flexible remote work.
- Why this job: Make a difference in customers' lives while working from the comfort of your home.
- Qualifications: GCSEs in Maths and English, strong organisational skills, and a passion for service.
- Other info: Comprehensive training and career development opportunities await you!
The predicted salary is between 23608 - 23608 £ per year.
Overview
Allianz Partners is hiring a full‑time Customer Service Advisor to join its Sales and Service team. This remote role is ideal for individuals who are passionate about delivering excellent customer service and thrive in a fast‑paced, supportive environment.
Key Details
- Location: Remote / Hybrid (Birmingham‑based)
- Salary: £23,608.44 per annum
- Bonus: £2,045 performance‑based
- Contract Type: Full‑Time
- Start Date: 17 November
- Hours: 35 hours/week
- Shift Pattern:
- Monday to Saturday: 8:00 am–8:00 pm
- Sunday: 9:00 am–5:00 pm
- Includes 1 in 5 weekends and bank holidays
Responsibilities
- Handle inbound and outbound calls with professionalism and empathy
- Provide solutions and advice on policy upgrades
- Conduct medical screenings when required
- Maintain accurate policy records and notes
- Ensure timely follow‑up and customer communication
Candidate Profile – Essential
- GCSEs or equivalent in Maths and English (Grades A–C)
- Strong organisational skills and attention to detail
- Calm and empathetic under pressure
- Passion for customer service
- Comfortable working varied shifts and from home
Candidate Profile – Desirable
- Experience in remote or contact centre environments
Benefits
- Competitive annual leave
- Auto‑enrolled pension (4% employee & employer contribution, enhanced after 1 year)
- Private medical cover
- Discounts on Allianz products and services
- Retail and lifestyle vouchers
- Free roadside assistance after 6 months
- Interest‑free season ticket loan (post‑probation)
- Annual flu vaccination and eye care vouchers
- 24/7 Employee Assistance Programme (EAP)
- CSR initiatives and volunteer opportunities
- Comprehensive training and career development support
How to Apply
Click here to apply directly via Allianz Partners’ careers portal. Early applications are encouraged.
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Customer Service Advisor – £23,608.44/year + £2,045 Bonus | Remote employer: School Result
Contact Detail:
School Result Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor – £23,608.44/year + £2,045 Bonus | Remote
✨Tip Number 1
Make sure you research Allianz Partners and their customer service ethos. Knowing their values will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios before your interview. Think about how you'd handle difficult customers or tricky situations, as this will demonstrate your problem-solving skills and empathy.
✨Tip Number 3
Network with current or former employees on LinkedIn. They can provide insider tips on the interview process and what it’s like to work at Allianz Partners, giving you an edge over other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join the team.
We think you need these skills to ace Customer Service Advisor – £23,608.44/year + £2,045 Bonus | Remote
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and skills. We want to see how you can bring your passion for helping others to the role, so don’t hold back on showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Customer Service Advisor position and how your background makes you a perfect fit. Keep it friendly and professional, just like we do at StudySmarter.
Showcase Your Skills: In your application, emphasise your organisational skills and ability to stay calm under pressure. We love candidates who can handle challenges with a smile, so share examples that demonstrate these traits!
Apply Through Our Website: Don’t forget to apply directly through Allianz Partners’ careers portal! It’s the best way to ensure your application gets seen by the right people. Plus, early applications are encouraged, so get in there quickly!
How to prepare for a job interview at School Result
✨Know Your Customer Service Stuff
Make sure you brush up on customer service principles and practices. Be ready to share examples of how you've handled difficult situations or provided exceptional service in the past. This will show your passion for the role and your ability to thrive in a fast-paced environment.
✨Show Off Your Empathy Skills
Since this role requires a calm and empathetic approach, think about times when you've had to demonstrate these qualities. Prepare to discuss how you connect with customers and understand their needs, especially under pressure. It’s all about making that personal connection!
✨Get Familiar with the Company
Do a bit of homework on Allianz Partners. Understand their values, services, and what sets them apart in the industry. This knowledge will not only help you answer questions but also allow you to ask insightful ones, showing your genuine interest in the company.
✨Practice Makes Perfect
Consider doing mock interviews with a friend or family member. Focus on common interview questions for customer service roles, and practice articulating your thoughts clearly. This will help you feel more confident and prepared when it’s time for the real deal!
