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For Companies At a Glance
- Tasks: Engage with customers, upsell products, and resolve inquiries in a fast-paced environment.
- Company: Domestic & General is dedicated to supporting customers with empathy and expertise.
- Benefits: Enjoy flexible remote or hybrid work options, plus career development support and extra annual leave.
- Why this job: Join a dynamic team focused on growth, customer service, and making a real impact.
- Qualifications: 1 year of sales experience and strong customer service skills are preferred.
- Other info: Work 35 hours over 4 days with varying shifts; training provided.
The predicted salary is between 22865 - 25865 £ per year.
Customer Sales Advisor – UK (Remote and hybrid options available)
Are you searching for a career that balances flexibility, training, and growth? Domestic & General is hiringInbound Customer Sales Advisors to join our dynamic team. Whether you’re looking to work from home or prefer a hybrid setup, we offer flexible options to suit your lifestyle.
If you’re passionate about delivering excellent customer service, skilled at building rapport, and confident in sales, this could be the perfect role for you.
About Domestic & General
At Domestic & General, we’re all about supporting customers and solving problems with empathy and expertise. Our team of Customer Sales Advisors plays a vital role in delivering this mission. Through comprehensive onboarding, regular coaching, and clear paths for progression, we equip every team member with the tools they need to succeed and grow.
Location
Remote (UK-based applicants only)
Hybrid options are available if you prefer a mix of office and home working.
Working Hours
35 hours over 4 days (Sunday to Wednesday)
Shifts between 8:00 AM – 8:00 PM
- Two 8.5-hour shifts
- Two 9-hour shifts
Your Role at a Glance
As a Customer Sales Advisor, you’ll be the first point of contact for our customers. You’ll listen actively, understand their needs, and use your communication and sales skills to offer suitable solutions and upsell products.
This is a fast-paced call center role where building trust and providing outstanding customer support are key.
Key Responsibilities
- Engage with customers and build lasting relationships
- Upsell relevant products and meet sales targets
- Resolve inquiries such as billing questions, quotes, or account updates
- Deliver an outstanding customer experience every time
- Handle high volumes of inbound customer calls professionally and efficiently
Frequently Asked Questions
What experience is required?
You’ll need at least 1 year of targeted sales experience within the last 3 years, with strong customer service skills.
What kind of training is provided?
You’ll receive 4 weeks and 2 days of structured training, starting daily at 8:00 AM.
Is the role remote or office-based?
This role is remote by default, but hybrid options are available.
What are the working hours?
You’ll work 35 hours over 4 days (Sunday–Wednesday), with varying shift lengths between 8:00 AM – 8:00 PM.
What benefits are offered?
- Option to purchase 5 extra days annually
- Employee assistance and career development support
Do I need exact sales experience to apply?
Not necessarily. If you have transferable skills and a passion for sales and service, we encourage you to apply.
How long is the hiring process?
The process takes a few weeks. You’ll receive updates throughout.
Salary & Bonus
Base Salary: £22,865 per annum
Bonus Potential: Up to £3,000 annually
Ready to Apply?
All you need is an updated CV. Submit your application below and take the next step in your customer service and sales career.
Let your next role work for you — with flexibility, development, and purpose.
Apply today
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Customer Sales Advisor - UK (Remote and hybrid options available) employer: School Result
Contact Detail:
School Result Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor - UK (Remote and hybrid options available)
✨Tip Number 1
Familiarise yourself with Domestic & General's products and services. Understanding what you’ll be selling will not only boost your confidence but also help you engage customers more effectively during the interview.
✨Tip Number 2
Practice your communication skills by role-playing common customer scenarios. This will prepare you for the fast-paced nature of the call centre environment and demonstrate your ability to handle inquiries smoothly.
✨Tip Number 3
Highlight your previous sales experience in conversations. Be ready to share specific examples of how you've successfully upsold products or resolved customer issues, as this will showcase your relevant skills.
✨Tip Number 4
Show enthusiasm for the role and the company during your interactions. Employers love candidates who are genuinely excited about the opportunity, so let your passion for customer service and sales shine through.
We think you need these skills to ace Customer Sales Advisor - UK (Remote and hybrid options available)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience and customer service skills. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Mention specific examples of how you've successfully engaged with customers and met sales targets in the past.
Highlight Transferable Skills: If you don't have direct sales experience, focus on transferable skills such as communication, problem-solving, and relationship-building. Explain how these skills will help you succeed in the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at School Result
✨Showcase Your Sales Skills
Since the role requires strong sales abilities, prepare to discuss your previous sales experiences. Highlight specific examples where you successfully upsold products or met sales targets, as this will demonstrate your capability in a customer sales environment.
✨Emphasise Customer Service Experience
This position is all about delivering excellent customer service. Be ready to share instances where you've gone above and beyond for customers, resolved issues effectively, or built lasting relationships. This will show that you align with Domestic & General's mission.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing during the interview to assess your communication skills and ability to handle customer inquiries. Practise common scenarios you might face as a Customer Sales Advisor, focusing on active listening and providing suitable solutions.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared about the company culture, training processes, or growth opportunities. This shows your genuine interest in the role and helps you determine if it's the right fit for you.