At a Glance
- Tasks: Engage with patients and convert enquiries into appointments for dental practices.
- Company: Join a supportive team at The People Advisory, working remotely in England.
- Benefits: Competitive salary, performance bonuses, extra paid leave, and career development.
- Other info: Enjoy a dynamic work environment with opportunities for growth and an annual Christmas party.
- Why this job: Make a real difference in patient care while developing your sales skills.
- Qualifications: Strong communication skills, sales experience, and familiarity with CRM systems.
The predicted salary is between 28000 - 30000 £ per year.
Patient Engagement Officer (Dentistry) – The People Advisory | Remote (England, UK)
About the Role
The People Advisory is seeking a dynamic Patient Engagement Officer to join a central team supporting a network of 50+ dental practices.
This remote role is ideal for individuals with strong communication and sales skills who thrive in a fast-paced, results-driven environment.
You will be at the heart of patient communication, converting enquiries into booked appointments, promoting dental services, and helping clinics stay busy and successful.
Key Responsibilities
- Respond promptly to patient enquiries via phone, email, text, and Whats App
- Handle inbound calls and guide patients through treatment options
- Confidently discuss services and secure bookings
- Engage with patients via social media and digital channels
- Manage and convert email enquiries into appointments
- Promote dental services and membership plans
- Use dental software and CRM systems (including Salesforce)
- Process and chase payments through cloud-based systems
- Support general administrative tasks as needed
- Candidate Requirements
- Highly organised and quick to learn
- Confident using computers and multiple systems
- Strong communication and rapport-building skills
- Friendly, personable, and engaging
- Motivated by targets with strong sales and closing skills
- Dental background or experience with Dentally software
- Familiarity with CRM systems
Compensation and Benefits
- Performance-based bonus structure
- Ongoing training and career development opportunities
- Extra paid leave for life’s big moments (birthdays, weddings, moving house, etc.)
- Annual all-expenses-paid Christmas party
- Supportive, forward-thinking team culture
- Location
Remote role, England-based. Applicants must have UK right to work.
- Timeline
- Permanent, full-time role
- Monday–Friday, with occasional Saturdays on a rota
How to Apply
Apply via The People Advisory with your CV.
For further questions, contact Claudia at claudia@thepeopleadvisory. co. uk.
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Patient Engagement Officer (Dentistry) – The People Advisory | Remote (England, UK) employer: School Result
The People Advisory is an exceptional employer that prioritises employee growth and development, offering ongoing training and a supportive team culture. With a remote working model based in England, employees enjoy flexibility while being part of a dynamic environment that values communication and results. Unique benefits such as extra paid leave for significant life events and an annual all-expenses-paid Christmas party further enhance the rewarding experience of working with us.
