At a Glance
- Tasks: Be the friendly face of our clinic, managing appointments and ensuring a smooth patient experience.
- Company: Join Edgerton Dental Clinic, a supportive family-run practice in Huddersfield.
- Benefits: Enjoy a competitive salary, full training, and a permanent role with career growth.
- Other info: Full-time hours, Monday to Friday, with ongoing training opportunities.
- Why this job: Make a real impact by providing excellent patient service in a welcoming environment.
- Qualifications: Previous receptionist experience preferred; strong communication and organisational skills are essential.
The predicted salary is between 12.5 - 12.5 £ per hour.
Edgerton Dental Clinic, a well-established family-run practice in central Huddersfield, is seeking a warm, professional, and organised Dental Receptionist to join its team. This is a full-time, permanent role offering a competitive salary and the chance to work in a supportive, patient-focused environment. The role is ideal for candidates with receptionist or administrative experience, particularly in healthcare or dental settings, though full training will be provided for the right applicant.
Key Details
- Location: Huddersfield, West Yorkshire
- Salary: £26,000/year (£12.50/hour)
- Hours: Full‑Time, Monday–Friday, 8:30am–5:30pm
- Contract Type: Permanent
Role Overview
The Dental Receptionist will be the first point of contact for patients, ensuring a welcoming and professional experience. You’ll manage appointments, handle payments, maintain patient records, and support the smooth operation of the clinic through administrative and financial tasks.
Key Responsibilities
- Answer telephone calls professionally and courteously
- Welcome patients on arrival and provide a friendly reception experience
- Manage appointment scheduling efficiently and accurately
- Collect and record patient payments
- Maintain patient records securely and accurately
- Complete and return NHS and private scheme forms within deadlines
- Encourage prompt payments and manage outstanding debts per practice policy
- Liaise with dental laboratories, suppliers, and external organisations
- Send patient recalls and compile day sheets
- Keep reception and waiting areas clean and tidy
- Organise and control stock supplies
- Undertake training as required to develop skills
- Attend refresher training for medical emergencies and CPR
Eligibility Requirements
- Prior experience in a receptionist or administrative role (preferred)
- Experience in dental or healthcare environments (advantageous but not essential)
- Exceptional telephone etiquette and customer service skills
- Strong organisational abilities with composure under pressure
- Proficiency in IT (Microsoft Office, email, booking software); dental software experience advantageous
- Excellent verbal and written communication skills
- Punctual, dependable, and a strong team player
- Friendly, patient-focused demeanour with professional appearance
- Willingness to learn and adapt to practice systems and protocols
Why This Role Stands Out
- Stable career: Permanent, full-time role with competitive pay
- Supportive environment: Family-run practice with a patient-first ethos
- Professional growth: Training provided, including CPR and medical emergency refreshers
- Impactful role: Be the welcoming face of the clinic and ensure smooth patient experiences
How to Apply
Submit your CV and a cover letter highlighting your receptionist or healthcare experience, communication skills, and ability to deliver excellent patient service.
Dental Receptionist – Edgerton Dental Clinic | Huddersfield, West Yorkshire employer: School Result
Edgerton Dental Clinic is an excellent employer, offering a warm and supportive work environment in the heart of Huddersfield. As a family-run practice, we prioritise patient care and professional growth, providing comprehensive training to ensure our team members thrive. Join us to make a meaningful impact as the first point of contact for patients while enjoying a stable career with competitive pay and a focus on teamwork.
