At a Glance
- Tasks: Manage and grow a portfolio of business customers in the energy sector.
- Company: Join TEAM Energy, a leader in energy management software with a collaborative culture.
- Benefits: Enjoy hybrid working, competitive salary, uncapped commission, and employee ownership perks.
- Other info: Relaxed dress code, ongoing learning, and team-building events await you!
- Why this job: Make a real impact in the energy sector while enjoying flexibility and growth opportunities.
- Qualifications: 3-5 years in B2B account management or sales, preferably in energy.
The predicted salary is between 40500 - 49500 Β£ per year.
TEAM Energy is seeking a proactive Customer Account Manager to join its sales team in Milton Keynes. This permanent, full-time role offers hybrid working (2 days office-based, 3 days remote), a competitive salary, uncapped commission, and employee ownership benefits.
Job Summary
You will manage and grow a portfolio of approximately 400 business customers in the energy services sector. Acting as the primary relationship manager, you will drive customer satisfaction, renew service contracts, identify upsell opportunities, and coordinate with support teams to ensure excellent service delivery.
Key Responsibilities
- Manage assigned customer portfolio
- Conduct structured account reviews
- Drive contract renewals and retention
- Identify upsell and cross-sell opportunities
- Support customer onboarding and profiling
- Maintain CRM records and pipelines
- Prepare reports and communicate performance
Candidate Requirements
Experience: 3β5 years in B2B account management or sales (energy/utilities preferred)
Industry Knowledge: Understanding of energy services (efficiency, certification, compliance)
Track Record: Proven success in meeting sales/renewal targets and reducing churn
Education: Bachelorβs degree in Business, Marketing, Energy Management (preferred)
CRM Skills: Proficiency in Salesforce, Dynamics, vTiger, or similar; MS Office skills essential
Working Arrangement
Hybrid role: 2 days per week in Milton Keynes office (typically Tuesday/Wednesday), 3 days remote. Professionalism and productivity expected on remote days.
Benefits include:
- Employee ownership profit share
- Hybrid working flexibility
- Flexible holidays
- Contributory pension
- Medical cash plan and wellbeing programme
- Life assurance
- Cycle-to-work and electric vehicle salary sacrifice schemes
- Free on-site parking, kitchenette, and chill-out areas with free refreshments
- Company-funded events and team building
- Relaxed dress code
- Ongoing learning and development opportunities
About TEAM Energy
TEAM Energy specializes in energy management software and services, supporting customers in achieving UK net zero objectives. Since 2019, TEAM has been employee-owned, fostering a culture of shared responsibility and collaboration. The company aims to be recognized as the leading software provider in the natural energy sector.
Application Process
If you believe you are suitable for this role, please apply directly via the TEAM Energy jobs portal or through the official job posting.
Customer Account Manager β TEAM Energy | Knowlhill, Buckinghamshire (Hybrid) employer: School Result
TEAM Energy is an exceptional employer that prioritises employee ownership and a collaborative work culture, making it a great place for those looking to thrive in the energy services sector. With hybrid working options, competitive salaries, and a range of benefits including flexible holidays and ongoing professional development, employees are empowered to grow while contributing to meaningful sustainability goals. Located in Knowlhill, Buckinghamshire, TEAM Energy offers a supportive environment where your contributions directly impact the company's success and the achievement of UK net zero objectives.
