Senior Office Manager (London office) London

Company Overview

500M+ downloads. 77M+ monthly users. A decade of building – and we’re still accelerating. Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down. With 6M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better.

The job

We’re looking for a highly organised and people-oriented Senior Office Manager to lead daily operations in our London office. This is a full‑time, on‑site role requiring office presence Monday to Friday.

Your Experience

• Must have

• 4+ years of experience as an Office Manager;
• Strong ownership, interpersonal and communication skills with a positive, can‑do attitude;
• Excellent organisational, time‑management, and multitasking abilities;
• Comfortable working with documentation and vendor coordination;
• Proficient in Google Workspace, Slack, and Excel;
• Strong problem‑solving skills and the ability to remain calm in dynamic environments;
• Experience working in a multicultural, international environment.

• Experience with corporate travel coordination or tools (e.g., TravelPerk, Concur).

What you’ll be doing

• Office Management (Core Focus)

• Own the overall performance and day‑to‑day operations of the London office, ensuring a seamless, efficient, and welcoming workplace experience;
• Lead office operations end‑to‑end, including facilities, food supplies, vendors, equipment, and logistics;
• Act as the primary point of accountability for the office, proactively identifying risks, improvements, and opportunities to scale operations;
• Build and manage relationships with vendors and service providers;
• Organise deliveries and equipment shipments for remote team members;
• Ensure full compliance with UK health & safety and workplace regulations;
• Support the IT team with minor onsite equipment needs;
• Oversee swag inventory and manage distribution to employees;
• Partner with People Ops and IT to support onboarding, off‑boarding, and employee experience initiatives;
• Shape and continuously improve office processes, standards, and ways of working;
• Support local team‑building activities, events, and wellbeing initiatives aligned with company values;
• Perform other ad‑hoc tasks as needed to keep the office running smoothly.

Annual Salary Range

Annual Salary Range (ranges may vary based on skills and experience)

How we work

We’re a mission‑led, product‑driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar. You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it.

What you’ll get

• Competitive salary and annual reviews;
• Opportunity to participate in Flo’s performance incentive scheme;
• Paid holiday, sick leave, and female health leave;
• Enhanced parental leave and pay for maternity, paternity, same‑sex and adoptive parents;
• Accelerated professional growth through world‑changing work and learning support;
• Flexible office + home working, up to 2 months a year working abroad;
• 5‑week fully paid sabbatical at 5‑year Floversary;
• Flo Premium for friends & family, plus more health, pension and wellbeing perks.

Diversity, equity and inclusion

Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities.