Volunteering and Community Coordinator (80% FTE) in Bangor

Job Summary

Job Number: BU04050
Grade: 5
Salary: £27,319 – £30,378 p.a. pro rata (Grade 5)
Contract: Permanent (part‑time, 29 hours per week)
Location: Campus, Bangor (option for some remote work under Dynamic Working framework)

Overview

Applications are invited for the positioning of Volunteering and Community Coordinator within the Students’ Union (Undeb Bangor). The role reports to the Membership Development Manager and is supervised by the Student Opportunities Lead.

Role Purpose

To coordinate, grow and support a diverse range of student‑led volunteering and community initiatives, ensuring they are inclusive, impactful and well resourced. The role also oversees recruitment, onboarding and training of student volunteers and project leaders.

Main Duties and Responsibilities

Volunteering and Community Project Delivery

• Coordinate and grow volunteering and community activities to ensure they are inclusive, impactful, and well‑resourced.
• Help shape and implement effective policies, procedures and internal processes across volunteering projects and community work.
• Support students to plan and deliver events, projects and campaigns relevant to volunteering, community and sustainability work.
• Provide support and guidance to student‑led RAG (Raising and Giving) activity, ensuring the committee and volunteers are well supported in planning and delivering their fundraising.
• Support UMCB (The Welsh Union) to develop Welsh language volunteering and community activities.
• Ensure the volunteering and community offer is continuously reviewed and shaped by student insight, interests, and evolving needs.
• Supervise and mentor student staff to effectively support volunteering and community work.

Volunteer and Student Leadership Development

• Coordinate the recruitment, onboarding and training of student volunteers and project leaders.
• Provide personalised support to volunteers and project leaders to enable student‑led activity to thrive.
• Support and develop volunteers and project leaders through coordinated training, events and recognition initiatives.
• Support Sabbatical Officers to deliver their priorities aligned with volunteering and community work.

Compliance, Data and Evaluation

• Ensure all volunteering activities meet legal, safeguarding and health‑and‑safety requirements.
• Ensure volunteers have the necessary qualifications and DBS checks and maintain accurate records.
• Coordinate data collection and insight on volunteering activity to evaluate and report on student engagement and impact.

Engagement, Communication and Partnerships

• Work with the Communications and Marketing Team to create engaging content and keep Union website and other platforms up to date.
• Build and maintain effective working relationships with students, staff, university departments, local organisations and national partners to expand, promote and improve volunteer opportunities.

General

• Support the development and implementation of relevant policies and procedures within the Union.
• Support relevant democratic structures within the Union.
• Demonstrate that the core principles of the Students’ Union are central to all work.
• Act as a public advocate of the organisation, promoting the work of the Students’ Union to external stakeholders.
• Adhere to the Union’s Environment and Sustainability policy and help the organisation achieve its pledge to lessen environmental impact.
• Willingness to adopt a flexible approach to work hours including evenings, weekends and remote working where necessary.

Other Duties and Responsibilities

• Participate in performance review and developmental activities.
• Comply with University equal opportunities policies, Dignity at Work, Study Policy and Welsh Language Policy and Standards.
• Adopt a general and legal duty of care in relation to health, safety and wellbeing.
• Comply with relevant legal and financial policies and procedures.

Person Specification

Essential Qualifications

• Educated to 2 AS Levels / 1 A Level / NVQ level 3 in a relevant subject area or equivalent.
• Experience of supporting volunteers.
• Understanding of the voluntary sector, community development, volunteering or managing volunteers.
• Knowledge of supporting the development and enhancement of the student experience.
• Organised, proactive and able to manage workload independently and as part of a team.
• Ability to work independently, manage multiple tasks and meet deadlines.
• Confident using IT tools (including MS Office) and new technologies.
• Excellent written and verbal communication skills.
• Willing to work flexibly, including some evenings and weekends where necessary.

Desirable Qualifications

• NVQ level 4 in a relevant subject area.
• Experience working in a Students’ Union, Higher Education or membership‑led organisation.
• Experience of ensuring projects meet health, safety and legal requirements.
• Experience of collecting data and insight to evaluate projects and make enhancements.
• Student‑focused approach to communications.
• Experience of delivering training and workshops.
• Ability to communicate in Welsh.

Equal Opportunity Statement

The University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We strive to develop a workforce from all sections of the community regardless of sex, gender identity, ethnicity, disability, sexual orientation, relationship status, religion or belief, caring responsibilities or age. We promote and facilitate the use of the Welsh language through our progressive Welsh Language Policy and are committed to equality of opportunity. All offers are made subject to proof of eligibility to work in the UK and receipt of satisfactory references.

Contact

Informal enquiries: Rob Samuel, Membership Development Manager – email: rob.samuel@undebbangor.com, tel: 01248 383651