Professional Placements Administrator in Bangor

We are seeking to appoint a Professional Placements Administrator who will work as a member of the Professional Placements team to provide effective support to the Placement provision across the Professional Programmes. The maternity cover post will be available from the 1st June 2026 until the 31st May 2027 on a full time basis (36.25 hours per week).

You will be educated to GCSE level or NVQ level III in an appropriate subject e.g. Customer Service or Business Administration, or possess equivalent experience. You will have excellent IT skills, communication skills, organisational skills with the ability to meet deadlines, whilst working to a high degree of accuracy and attention to detail. Experience of working with University systems such as Banner, and experience of working with database systems would be advantageous. The ability to communicate in Welsh is essential for this post. This role will be located on campus at Bangor.

Through our Dynamic Working framework, there will also be the option to spend some time working remotely (although remaining in the UK) to support work life balance, which will be discussed further with candidates at interview. Applications will also be considered to carry out this role on a part-time or job share basis.

Overview: The Directorate of Student and Academic Services brings together key professional services that support the student journey and enhance the academic experience at Bangor University. Together, these services work in close partnership with academic colleagues and other professional service directorates to provide a supportive, inclusive and high-quality environment in which students can thrive.

Purpose of the Job: Professional Placements Administrators will work closely with team members to provide effective support to the placement provision across the Professional Programmes, to include Mentorship schemes and Practice Learning. Role holders will contribute to the continuous improvement of services for students in line with the strategic priorities of the University and taking into account the needs of the diverse student body.

Main Duties and Responsibilities:

• Administer the placements processes of a portfolio of programmes in close liaison with academic schools and partner organisations.
• Undertake the matching and allocation of placements; formalise arrangements with students and placement areas.
• Ensure students have completed all pre-placement requirements.
• Maintain accurate records of placements provider contact details, placement profiles, agreements, evaluations and audits, updating and reporting data as required.
• Proactively monitor placement capacity and liaise with the placement providers to maximise the number of placement opportunities available.
• Gather and record stakeholder feedback.
• Liaise with professional leads in case of escalation, misconduct and fitness to practice issues.
• Monitor sickness and absence during placement and theory; including data collection, input and the calculation of placement hours outstanding.
• Provide high‑quality administrative support for the management of the day‑to‑day administrative tasks relevant to the role.
• Coordinate and manage arrangements for meetings, events, and schedules to support team objectives and student needs.
• Provide front‑line support to students, staff, and external stakeholders handling inquiries and directing them to the appropriate services where necessary, ensuring a high standard of customer service.
• Assist in producing clear, accessible written communication materials, including emails, and staff or student resources.
• Collect, input and maintain accurate records on student information systems, ensuring data integrity and compliance with university policies and procedures.
• Compile, monitor, and report on data as directed, to support evidence‑based decision‑making and compliance requirements.
• Address routine problems or issues promptly, ensuring a professional and student‑focused approach.
• Work closely with colleagues across teams and departments to support joined‑up service delivery, providing support to peers during busy periods or absences.
• Communicate clearly and effectively with students, staff, and external stakeholders, addressing queries and responding efficiently to routine requests.

Qualifications / Training: Educated to GCSE level or NVQ level III in an appropriate subject e.g. Customer Service or Business Administration or possess equivalent experience.

Experience / Knowledge: Essential experience includes using InPlace Placements Software, working within an office/administrative environment, and supporting professional programmes.

Skills / Abilities: Proficient in the use of Microsoft Office applications (Word, Excel, Access etc) and University systems, e.g., Banner. The ability to speak Welsh fluently is essential for this post.

The University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment.