At a Glance
- Tasks: Deliver a warm and efficient reception experience while supporting the team with administrative tasks.
- Company: Join one of the UK's fastest growing education providers focused on student success.
- Benefits: Salary up to £25,000, generous leave, pension scheme, and strong development opportunities.
- Other info: Join a supportive team and enjoy company events and retail discounts.
- Why this job: Be the first point of contact and make a positive impact in a dynamic environment.
- Qualifications: Excellent communication skills, customer service experience, and a friendly, professional attitude.
About School Of Coding & AI
School of Coding & AI is one of the UK's fastest growing education providers, delivering high quality, career focused programmes across Business, Coding, Computer Science & AI, STEM, Health and Social Care.
We work with schools and universities to provide education that leads to real outcomes. Our focus is simple, student first, always.
We are a growing, ambitious organisation, building our team and looking for proactive, collaborative individuals who are comfortable working in a fast paced environment where new ideas are encouraged.
About The Role
We are seeking a confident, professional Receptionist to deliver a welcoming, efficient and well organised front of house services.
You will act as the first point of contact for visitors, callers and internal colleagues, ensuring every interaction reflects our commitment to excellent customer care and smooth operational support.
What You'll Be Doing
- Provide a warm, professional and efficient reception experience, ensuring all visitors and callers feel welcomed and supported.
- Act as the first point of contact for enquiries, handling all interactions promptly, courteously and with a strong focus on customer satisfaction.
- Maintain the reception area, processes and systems to ensure they run smoothly, safely and in line with organisational expectations.
- Manage incoming enquiries, signpost accurately, and ensure information is recorded, passed on or escalated appropriately.
- Carry out a range of administrative tasks that support the wider organisation, including documentation, bookings, scheduling and coordination tasks.
- Support internal teams by ensuring messages, enquiries and requests are handled accurately and efficiently.
- Respond to unexpected situations calmly and proactively, ensuring issues are resolved or escalated appropriately.
- Ensure reception practices meet organisational policies, safeguarding expectations, confidentiality requirements and health and safety standards.
Requirements
Essential
- Excellent verbal and written communication skills
- Friendly, professional, and approachable manner
- Strong customer service skills
- Good telephone etiquette
- Organised and able to manage multiple tasks
- Reliable, punctual, and dependable
- Basic computer skills (Microsoft Office, email, data entry)
- Attention to detail and accuracy
- Ability to remain calm under pressure
- Good time management and prioritisation skills
- Ability to maintain confidentiality
- Team work and interpersonal skills
Desirable
- Previous experience in a receptionist or customer service role
- Knowledge of appointment booking systems or office management software
- Knowledge of the education industry
- Flexible and adaptable to changing workloads
- Positive attitude and willingness to learn
- Basic knowledge of health and safety procedures
Why join us
This is a fantastic opportunity to play a key role in creating a positive first impression and supporting the smooth running of the organisation. You'll be part of a supportive team where your professionalism, initiative and commitment to excellent service will be genuinely valued.
Benefits
- Salary up to £25,000
- Generous annual leave entitlement
- Pension Scheme
- Employee Assistance Programme
- Strong CPD and development opportunities
- Company and social events
- Retail discounts through Bright Exchange
Receptionist employer: School of Coding & AI
At the School of Coding & AI, we pride ourselves on being an exceptional employer dedicated to fostering student success and retention. Our supportive work culture encourages collaboration across departments, while our commitment to professional development ensures that employees have ample opportunities for growth. Located in a vibrant educational environment, we offer competitive salaries and generous benefits, making us an ideal choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
✨Showcase Your Teaching Skills
Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like School of Coding & AI looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
If you're still in education or have access to an alumni network, make the most of your university's career services. They often have exclusive job listings and workshops tailored to students wanting to break into full-time roles in education technology.
✨Apply Directly Via Company Websites
When you come across roles like Receptionist at School of Coding & AI, make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at School of Coding & AI, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of School of Coding & AI and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at School of Coding & AI
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that School of Coding & AI might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at School of Coding & AI.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
